CRM-Paper-Surat-25k

Surat - India

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

CRM Executive

Salary: 20000 - 25000 per month

Key Skill :

Strong customer relationship management skills
Excellent verbal and written communication skills
Ability to handle customer queries follow-ups and complaints effectively
Experience with CRM software and MS Office (Excel Word Email)
Data entry and record maintenance accuracy
Coordination with sales operations and internal teams
Problem-solving and conflict resolution skills
Time management and multitasking abilities
Professional attitude with a customer-focused approach
Basic understanding of sales processes and customer lifecycle

Roles and Responsibilty:

Manage and maintain strong relationships with existing and new customers
Handle customer inquiries complaints and service requests in a timely manner
Update and maintain customer records accurately in the CRM system
Coordinate with sales production and logistics teams for smooth order processing
Follow up with customers
Prepare daily and monthly CRM reports as required by management
Ensure high levels of customer satisfaction and service quality
Identify customer needs and escalate issues to the concerned department when required
Support sales and management teams with customer-related data and insights

Required Skills:

Coordination SkillsProcess TrackingCRMdocumentation

CRM ExecutiveSalary: 20000 - 25000 per month Key Skill : Strong customer relationship management skills Excellent verbal and written communication skills Ability to handle customer queries follow-ups and complaints effectively Experience with CRM software and MS Office (Excel Word Email) Data entr...