Customer Support Executive

Jaipur - India

Monthly Salary: INR 2 - 3

Experience Required: 0-1years

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities:

Customer Interaction: Interact with customers via phone email and chat to address inquiries resolve issues and provide assistance.
Issue Resolution: Troubleshoot and resolve customer problems with a focus on first-contact resolution. Escalate complex issues to the appropriate department.
Product Knowledge: Develop a strong understanding of our products/services to address customer queries effectively and provide accurate information.
Documentation: Maintain detailed and accurate records of customer interactions transactions and resolutions.
Customer Feedback: Gather customer feedback and insights to contribute to continuous improvement in our products and services.

Requirements

Location: Jaipur

Immediate Joiner

Benefits

Work Life Balance maintained

Good Place to Work

Required Skills:

Customer Support Executive

Required Education:

Key Responsibilities:Customer Interaction: Interact with customers via phone email and chat to address inquiries resolve issues and provide assistance.Issue Resolution: Troubleshoot and resolve customer problems with a focus on first-contact resolution. Escalate complex issues to the appropriate dep...