Position Title Global Credit and Collections Manager
Manages the day-to day credit operations establishing and managing customer credit lines collections and
dispute resolution. Also responsible for personnel including establishing and maintaining fair and ethical
corporate and department policies that support Carestream Dentals strategies and goals. Critical interface
with Regional and Corporate Finance and Controllers Regional Sales Service and Support Areas Treasury
External Credit Agencies Suppliers and Customers.
Personnel Development & Monitoring:
Direct oversight over credit and collection team specialists supporting all lines of business in a variety
of Regional geographies responsible for risk assessment and collection throughout the world.
Direct develop and evaluate the performance of the credit and collection team to ensure the efficient
operation of the department and optimum utilization of resources
Guides personnel with the resolution of account issues including negotiation with major customers
often requiring creativity and tact always requiring sound business judgment
Responsible for establishing and maintaining fair and ethical Corporate and Department policies to
support Carestream Dentals strategies and goals
Management/ Stakeholders Reporting:
Responsible for delivering expected DSO Past Due and Risk Management results for the portfolio of all
Regional country customers
Prepares monthly performance reporting and leads monthly A/R review calls
Review and report upon weekly audit and write-off reports
Own the bad debt reserve calculation and analysis for all applicable entities/countries
Develop and implement business plans including supporting the build of the Annual Operating Plan
Decision Support & Controls:
Ensure that the credit teams are complaint with internal controls and audit requirements; must have a
thorough understanding of Audit and SOX compliance
Coordinates actions related to past-due third party or legal collection including representation at
creditor meetings and/or bankruptcy hearings as needed
Ensure consistent application of policies procedures and performance metrics
Lead special projects as assigned
Bachelors degree in Accounting Finance or Business Administration or equivalent professional
Previous credit management experience (minimum of 10 years) with credit designation (FCI / CCE)
Previous experience in complex credit and collection environments with heavy reliance on discussion
and collection with both public and private entities
Experience providing analytical support for a large international company preferred
Experience interacting with Sales and Marketing units preferred
Must be a self-starter with strong problem-solving skills
Individual must be able to clearly identify objectives and meet end goals
Ability to balance long-range vision with an appropriate attention to immediate detail
Proven ability to address challenges and work with a results-oriented team
Organization skills can plan execute and control multiple tasks. Can take direction from multiple
Communication skills excellent written and verbal presentation skills; good listening skills
Interpersonal skills can work effectively with both internal and external cross-functional personnel at
all levels of the organization
Executive presentation skills demonstrated experience interacting with highest levels of the
Multi-lingual preferred (where applicable)
Excel Word and PowerPoint experience required
Ability to travel estimated less than 5%
Required Skills:
Personnel Development & Monitoring: Direct oversight over credit and collection team specialists supporting all lines of business in a variety of Regional geographies responsible for risk assessment and collection throughout the world. Direct develop and evaluate the performance of the credit and collection team to ensure the efficient operation of the department and optimum utilization of resources Guides personnel with the resolution of account issues including negotiation with major customers often requiring creativity and tact always requiring sound business judgment Responsible for establishing and maintaining fair and ethical Corporate and Department policies to support Carestream Dentals strategies and goals Management/ Stakeholders Reporting: Responsible for delivering expected DSO Past Due and Risk Management results for the portfolio of all Regional country customers Prepares monthly performance reporting and leads monthly A/R review calls Review and report upon weekly audit and write-off reports Own the bad debt reserve calculation and analysis for all applicable entities/countries Develop and implement business plans including supporting the build of the Annual Operating Plan and quarterly estimates Decision Support & Controls: Ensure that the credit teams are complaint with internal controls and audit requirements; must have a thorough understanding of Audit and SOX compliance Coordinates actions related to past-due third party or legal collection including representation at creditor meetings and/or bankruptcy hearings as needed Ensure consistent application of policies procedures and performance metrics Lead special projects as assigned
Required Education:
Graduate
Position Title Global Credit and Collections Manager Overview:Manages the day-to day credit operations establishing and managing customer credit lines collections and dispute resolution. Also responsible for personnel including establishing and maintaining fair and ethical corporate and departmen...
Position Title Global Credit and Collections Manager
Manages the day-to day credit operations establishing and managing customer credit lines collections and
dispute resolution. Also responsible for personnel including establishing and maintaining fair and ethical
corporate and department policies that support Carestream Dentals strategies and goals. Critical interface
with Regional and Corporate Finance and Controllers Regional Sales Service and Support Areas Treasury
External Credit Agencies Suppliers and Customers.
Personnel Development & Monitoring:
Direct oversight over credit and collection team specialists supporting all lines of business in a variety
of Regional geographies responsible for risk assessment and collection throughout the world.
Direct develop and evaluate the performance of the credit and collection team to ensure the efficient
operation of the department and optimum utilization of resources
Guides personnel with the resolution of account issues including negotiation with major customers
often requiring creativity and tact always requiring sound business judgment
Responsible for establishing and maintaining fair and ethical Corporate and Department policies to
support Carestream Dentals strategies and goals
Management/ Stakeholders Reporting:
Responsible for delivering expected DSO Past Due and Risk Management results for the portfolio of all
Regional country customers
Prepares monthly performance reporting and leads monthly A/R review calls
Review and report upon weekly audit and write-off reports
Own the bad debt reserve calculation and analysis for all applicable entities/countries
Develop and implement business plans including supporting the build of the Annual Operating Plan
Decision Support & Controls:
Ensure that the credit teams are complaint with internal controls and audit requirements; must have a
thorough understanding of Audit and SOX compliance
Coordinates actions related to past-due third party or legal collection including representation at
creditor meetings and/or bankruptcy hearings as needed
Ensure consistent application of policies procedures and performance metrics
Lead special projects as assigned
Bachelors degree in Accounting Finance or Business Administration or equivalent professional
Previous credit management experience (minimum of 10 years) with credit designation (FCI / CCE)
Previous experience in complex credit and collection environments with heavy reliance on discussion
and collection with both public and private entities
Experience providing analytical support for a large international company preferred
Experience interacting with Sales and Marketing units preferred
Must be a self-starter with strong problem-solving skills
Individual must be able to clearly identify objectives and meet end goals
Ability to balance long-range vision with an appropriate attention to immediate detail
Proven ability to address challenges and work with a results-oriented team
Organization skills can plan execute and control multiple tasks. Can take direction from multiple
Communication skills excellent written and verbal presentation skills; good listening skills
Interpersonal skills can work effectively with both internal and external cross-functional personnel at
all levels of the organization
Executive presentation skills demonstrated experience interacting with highest levels of the
Multi-lingual preferred (where applicable)
Excel Word and PowerPoint experience required
Ability to travel estimated less than 5%
Required Skills:
Personnel Development & Monitoring: Direct oversight over credit and collection team specialists supporting all lines of business in a variety of Regional geographies responsible for risk assessment and collection throughout the world. Direct develop and evaluate the performance of the credit and collection team to ensure the efficient operation of the department and optimum utilization of resources Guides personnel with the resolution of account issues including negotiation with major customers often requiring creativity and tact always requiring sound business judgment Responsible for establishing and maintaining fair and ethical Corporate and Department policies to support Carestream Dentals strategies and goals Management/ Stakeholders Reporting: Responsible for delivering expected DSO Past Due and Risk Management results for the portfolio of all Regional country customers Prepares monthly performance reporting and leads monthly A/R review calls Review and report upon weekly audit and write-off reports Own the bad debt reserve calculation and analysis for all applicable entities/countries Develop and implement business plans including supporting the build of the Annual Operating Plan and quarterly estimates Decision Support & Controls: Ensure that the credit teams are complaint with internal controls and audit requirements; must have a thorough understanding of Audit and SOX compliance Coordinates actions related to past-due third party or legal collection including representation at creditor meetings and/or bankruptcy hearings as needed Ensure consistent application of policies procedures and performance metrics Lead special projects as assigned
Required Education:
Graduate
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