Customer Service Officer
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
At Thales we know technology has the ability to make our world more secure sustainable and inclusive and that its all driven by human intelligence.
Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge whats possible.
From manufacturing and engineering to cybersecurity and space were driving progress in some of the worlds most important industries and working together to build a future we can all trust.
OUR BENEFITS
Fitness Passport Discount Access to a network of Gyms across AUS as cheap as $15 P/W
Employee discounts with a number of affiliates (Travel Car hire Tech Medical Insurance)
Modernised Paid Parental Leave
Veterans Leave
Family support through our partnership with Parents at Work
Personal & professional training development opportunities
OUR TEAM
Our Explosive Ordnance Services team enables the Australian Defence Force through storage distribution maintenance and disposal of these systems all across Australia. As a turnkey solution we offer the opportunity to gain a holistic understanding of our business operations creating huge opportunities for growth.
Within our logistics services business there are 17 depots throughout Australia allowing various development and progression opportunities.
YOUR ROLE
This is an exciting opportunity for a Customer Service Officer to join our team at our Darwin site. You will be responsible for managing the inventory functions by operating our stock control computer system whilst providing great customer service to our customer the Australian Defence Force (ADF).
This role is exciting challenging and rewarding; no two days will be the same! As the first point of contact for our customer the ADF you will need a positive attitude be an active listener with excellent attention to detail and the ability to think on your turn we will provide you with the training and support needed to succeed.
Ensuring accurate operation of the electronic and manual inventory stock management system
Instruct and train staff as required and to ensure quality standards are maintained
Planning and controlling work activities including resource allocation and time management
Maintain all Technical Publications relevant to the operation of the Inventory Office
Building & maintaining relationships with both internal and external clients
Demonstrating a personal commitment to all matters relating to health and safety
YOUR EXPERIENCE
Relevant experience in a similar environment
Excellent communication skills at all levels
Knowledge of inventory management systems would be desirable
Experience within the Defence and/or Logistics environment would be highly advantageous
WE ENCOURAGE YOU TO APPLY
After you have applied you will receive an email acknowledging your application. Well then provide a personalised experience for suitable applicants as we progress the selection and assessment process.
Prior to being offered employment you will need to complete pre-employment police and depending on the role type medical checks as well.
As a Defence security clearance is required for this role applicants must be Australian citizens and eligible to obtain and maintain an appropriate clearance. To learn more about clearances please visit CLOSURE PERIOD
The Talent Acquisition team is taking time to recharge over Christmas from 19th December 2025 to 5th January 2026. You can still apply as normal but responses and application reviews will resume once we return in January. Thank you for your patience and we wish you a wonderful holiday season.
Its easy to dismiss the perfect opportunity if you dont see yourself as the perfect fit. If this role feels right no matter your background or personal circumstances please introduce yourself or join our community. Were committed to supporting a diverse workplace and that starts here.
Were proud to be endorsed by WORK180 as an Employer for All Women but we know theres always more we can do. Well continue to foster industry partnerships employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer for everyone.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
In all critical environments - air, land, sea, space and cyberspace - decision-makers, operators, crews and members of our armed services and security forces are faced with millions of important decisions every day. It is in supporting these people that Thales in the United States ha ... View more
