Administration Officer
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
The South West Aboriginal Medical Service (SWAMS) is an Aboriginal Community Controlled Health Service based in Bunbury which provides a variety of health services to Aboriginal people in the South West Great South Upper Wheatbelt and Peel Regions of Western Australia. SWAMS delivers a wide range of services including: GP Clinics Primary Health Care Counselling and Mental Health. SWAMS has a strong growth strategy through partnership opportunities and future community development.
SWAMS is dedicated to enhancing employment opportunities and outcomes for Aboriginal and Torres Strait Islander people. This position is designated under Section 50 of the Equal Opportunity Act 1984 (WA) and as such only Aboriginal people are eligible to apply.
Join our dedicated Mental Health and AOD team and make a real difference in the lives of individuals at risk. The Aftercare Program delivers responsive culturally appropriate and evidence-based support for people experiencing suicidal ideation including those who have survived a suicide attempt or are at imminent risk.
As an Administration Officer you will play a vital role in ensuring the smooth operation of this life-saving program. Your responsibilities will include:
- Managing intake processes appointment scheduling and consent documentation
- Handling data entry reporting and maintaining accurate records
- Acting as the first point of contact for clients and referrers with professionalism and empathy
- Coordinating communication between internal teams and external partners
- Supporting meetings through scheduling and minute-taking
Youll work closely with the Care Navigator Peer Support Worker Marketing Officer and the wider Mental Health and AOD clinical team to ensure efficient service delivery and compliance with reporting requirements.
This is a Full-Time role on a Fixed Term contract until June 2027
About You
- Computer skills with experience and competency in Microsoft programs
- Completion of recognised suicide specific frameworks or willingness to complete within three months (training is supported by SWAMS)
- Ability to achieve high level customer service to internal and external clients
- Demonstrated organisational time management and administration skills
- Ability to take direction determine priorities and manage workloads to meet agreed timelines and objectives.
- Good interpersonal written and oral communication skills.
- Demonstrated ability to work as a team member and independently with minimal supervision.
- Ability to drive to outreach to the Greater Bunbury and South West regions.
Desirable Criteria
- Experience in community and/or Aboriginal health
- Training in suicide specific framework (IASIST ASIST SafeTALK CALM Gatekeeper)
- Knowledge or experience working with database or data management systems (Communicare PMHC MDS LogiQC)
- Passion for data collection and management
Why SWAMS
Along with working with passionate people and being able to feel like you have contributed to something every day SWAMS offers the following:
- 17.5% leave loading
- Up to $18550 salary packaging options and novated leasing options
- Discounted gym memberships
- Uniforms supplied
- Generous leave allowances
- Professional development opportunities
Important information
At SWAMS child safety is our highest priority. We are committed to the wellbeing of all children and young people with zero tolerance for abuse. All team members have a legal and moral duty to ensure a safe environment and are required to undergo a National Police Clearance. Roles involving direct contact with children also require a valid WA Working with Children Check as part of our pre-employment screening.
In addition to this all applicants require satisfactory completion of a Drug and Alcohol test. Unsatisfactory pre-employment checks will result in the offer of employment being withdrawn.
For more information about SWAMS and the role
- About SWAMS our great organisation
- For queries please contact Human Resources on (08) .
To Apply
To apply for this role please follow the online application process of this platform or email your application through to: We also welcome you to drop your resume to our office at 30 Wellington Street Bunbury.
SWAMS is Closed 19 Dec 5 Jan for the Christmas period. Applications are welcome and will be reviewed after we return. Wishing you a Happy Holiday Season.
Required Experience:
Intern
Key Skills
- Administrative Functions
- office supplies
- Personnel Matters
- Records Management
- Office Procedures
- Space Management
- Daily Operations
- Administrative Policies
- Personnel Management
- Administrative Services
- Interpersonal skills
- Telephone Calls
- Travel Arrangements
- Administrative Procedures
- Word Processing
