Technology Director

IOA is on the forefront of revolutionary healthcare models reshaping the way people can age in place. Our innovative models transform lives enhance communities and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design we strive to consistently question the status-quo and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life.

With over 23 programs we offer multiple ways to aid seniors maintain their health well-being independence and participation in the community fulfilling our mission.

Responsibilities include but are not limited to:

• Oversee the technology strategy and budget across Institute on Agings functional departments.
• Participate on the management team collaborating with other organizational leaders to align technology initiatives with organizational goals. Give or arrange for presentations and trainings to appropriate to executive and other audiences at all levels.
• Define the vision for business management and reporting architecture across people processes and technologies.
• Drive the successful launch and implementation of this architecture across multiple teams through strong project management and careful attention to staff needs ultimately ensuring that staff effectively adopt new platforms/processes.
• Lead the relationship with Institute on Agings outsourced technology vendors and consultants allowing the organization to fully realize the benefits of the services available.
• Administer line of business applications to ensure ongoing alignment with business processes and reporting needs.
• Ensure compliance with applicable privacy and security regulations (e.g. HIPAA) including the annual risk assessment information security program policy documentation employee training and technology evaluations.
• Work with vendors and internal stakeholders to develop and oversee a comprehensive business continuity security and privacy risk management strategy.
• Manage electronic health information systems to meet various functional goals and regulatory requirements. Supervise employees and supporting technology providers and consultants who contribute to the electronic health information systems and related solutions.
• Lead the technology portion of facilities projects including planning cost modeling and project execution for sites across many California counties. Support needs for data cabling audio-visual equipment building systems and similar building-related technology requirements. This may require occasional driving to sites or air travel and engagement of new or existing vendors.
• Work with vendors and staff to support the many remote and field-based employees with appropriate and secure technology solutions including portable devices and media remote desktop mobile phones/apps and remote collaboration tools.
• Communicate and exercise leadership presence and form collaborative partnerships sharing essential information about technology with appropriate leaders or to all employees.
• Oversee and arrange technology procurement. Recommend and implement cost containment activities. Assist managers in correct budgeting of technology. Prioritize minor and major initiatives for decision-making by approvers.
• Secure and retain technology human resources though various means including third parties and IOA internal recruiting. Provide excellent onboarding to new staff and meet goals to hire and retain employees through a supportive productive motivating management approach and appropriate communications. Excellent soft skills are extremely important for this position.
• Provide requests for proposal vendor engagement procurement and contracts for technology and collaborate internally to minimize risk and meet government procurement standards and requirements. Implement a structured vendor engagement lifecycle process.

Qualifications:

• Minimum of 5-7 years of progressive experience in technology management and operations with experience working in a multi-site setting.
• Bachelors degree required ideally in the field of computer science information systems or management.
• Minimum of 2 years of experience or industry credential/certification in information security preferably in a health care environment under HIPAA regulations.
• Excellent track record as a people manager whose staff is engaged and motivated. Demonstrated success in managing staff and providing effective delegation and coaching.
• Exceptional project management skills and a successful track record of mapping workflows improving processes and integrating business systems across functions. This should be evidenced by training or experience equivalent to PMP certification or similar.
• Strong technical experience in implementing and supporting a variety of platforms across both infrastructure and applications including the cloud with the ability to quickly learn new systems as needed.
• Experience with Database platforms preferably Microsoft.
• Experience using and building KPIS data metrics data warehousing and historical trending would be most valuable.
• Experience in vendor management with effective relationship-building and negotiation skills.
• Experience in budget management and oversight in organizations with a technology budget of $or more.
• Strong customer service orientation and communication skills with the ability to collaborate with and support a diverse range of internal clients.
• Ability to develop strong relationships within a fast-paced multi-faceted organization that values diverse opinions; enthusiasm for working in an entrepreneurial and innovative environment.
• The position requires Microsoft Office proficiency including Excel at intermediate level Outlook Word PowerPoint and Visio.
• California drivers license is required.

Mental requirements include high emotional intelligence handling stress ability to clarify and simplify complex information research and analysis skills and agility to respond rapidly to change.

Compensation:

Range: $190000 - $210000/Annual

This amount is not necessarily reflective of actual compensation that may be earned nor a promise of any specific pay for any specific employee which is always dependent on actual experience education and other factors.

This range does not include any additional equity benefits or other non-monetary compensation which may be included.

Beware of Hiring Scams

We are aware that some third parties have reposted our job listings in an attempt to scam applicants. Please be cautious and only apply through our official channels.

• Institute on Aging will never request payment or sensitive personal information such as Social Security numbers during the hiring process.
• All official communication will come from a verified IOA email address.
• If you receive any suspicious communication or requests report them to .
• All legitimate job openings can be found on the Institute on Aging Careers Page.

We encourage you to learn more about IOA by visiting us here.

IOA reserves the right to adjust work hours or duties when appropriate.

Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age race religion color national origin sex sexual orientation gender identity genetic disposition neuro-diversity disability veteran status or any other protected category under federal state and local law.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.