Retail Launch and Business Operations Manager

Ask & Embla is seeking a strategic and hands-on Retail Launch and Business Operations Manager to define build and launch our physical store channel beginning with Singapore. This is a new role requiring an entrepreneurial mindset serving as the primary executor responsible for establishing the operational backbone and delivering our first flagship locations setting the foundation for future regional expansion.

What Youll Do

A. Channel Strategy & Planning:

• Develop the comprehensive launch strategy for the physical retail channel including initial store format location targeting and phased rollout plans.
• Collaborate closely with the Finance team to provide critical market and operational data required for building the retail channels P&L and financial model.
• Define the core Key Performance Indicators for retail performance and establish the initial reporting and review structure to measure channel success.

B. End-to-End Store Launch Management:

• Lead the overall physical store launch process from identifying and evaluating potential sites to securing real estate approval and managing lease negotiations.
• Act as the primary project manager for store fit-out and construction coordinating designers contractors legal and internal cross-functional teams to ensure on-time delivery and adherence to brand standards.
• Establish all foundational retail IT logistics and operational infrastructure required for the channel (e.g. POS systems inventory flow security).

C. Business Development & Partnerships:

• Forge strategic relationships with key external stakeholders including landlords mall operators and local vendors to secure optimal locations and support successful expansion.
• Identify negotiate and manage all third-party contracts for ongoing store support (e.g. maintenance cleaning security facilities).

D. Operational Excellence & Scaling:

• Create a scalable playbook for future store openings across the region documenting all procedures vendor lists and best practices.
• Oversee the initial hiring and training of the first in-store teams ensuring they are prepared to execute the new operational standards.

Who You Are

• Minimum 5 years of experience in business development retail expansion or a related field with a strong emphasis on launching new business units or channels.
• Demonstrated ability to function as a hands-on entrepreneurial leader and project manager in a fast-paced high-growth environment.
• Extensive experience with retail real estate due diligence site selection and negotiation in a major metropolitan market like Singapore.
• Proven ability to manage complex multi-stakeholder projects with challenging deadlines and budgets.
• Strong verbal and written communication leadership and influencing skills capable of driving results through cross-functional teams and external partners.

About Ask & Embla

Who We Are:

Ask & Embla is a rapidly growing Alternative Body Jewelry brand based in Singapore with a collective following of more than 500000 across our social media channels. As an E-commerce brand we ship internationally to a diverse range of customers and we are proud to be one of the leading brands worldwide in the alternative jewelry space.

At Ask & Embla were passionate about creating a company that brings out the best in everyone and where individuals love to work and grow as a team. That means constantly learning and building new things being flexible about how and where we work and empowering each other to do the proudest work of our lives.

Ask & Embla led by an ex-Googler and ex-Amazonian has dozens of employees across multiple countries. We are building the foundation to expand several business verticals beyond e-commerce while supporting existing business functions for fulfilling thousands of orders each month.

Ready to Join Us

If youre a results-oriented professional who thrives in a fast-paced environment we encourage you to apply!

Learn More about Ask & Embla:

Website - - - - - Work With Us

At Ask & Embla we learn and build fast together sharing the purpose and passion of creating not just beautiful expressive and sustainably-made jewelry but a community that celebrates the misfits the believers the round pegs in square holes and everyone in between. Everyone deserves to own who they are; we create the jewelry so they can do it with pride.

Job Details

Job Types:

Full-time

Expected hours: 40 per week

Pay:

From SGD 7000 per month

Benefits:

• Hybrid setup
• Health insurance
• Dental insurance
• Paid time-off
• Employee discounts
• Professional development opportunities

Schedule:

• Day shift

Location:

Singapore