Cleaning Technician

Arrow is growing and were looking for a full-time Cleaning Technician to join our team of dedicated professionals!

Arrow Service Team is based out of Bismarck ND and is the leader in the disaster restoration industry in North Dakota. We have built our heritage one project at a time establishing a reputation for performance integrity and responsibility among customers and carriers alike. Whether property damage is caused by water fire smoke storms or other disasters we deliver on our promise to provide extraordinary care while serving people in their time of need! Our passion for quality and customer service drives everything we do.

About the Role:

A Cleaning Technicians primary focus is to clean and restore our customers personal property and belongings (contents) back to a pre-loss condition from damage sources such as water fire smoke storms or other disasters. This is done through the hard work of our team of professionals as well as state of the art technology and chemicals that help clean eliminate odors removes stains and restore personal belongings. The Contents/Cleaning Team is often the first team to respond in the process by arriving on site to document what is salvageable and non-salvageable (trash) and pack-out the belongings. Salvageable belongings are then inventoried cleaned and stored in boxes and crates in a climate-controlled facility until the pack-back (returning of personal belongings) is scheduled to take place.

In addition a Cleaning Technician works at different jobsites to clean structures such as walls and ceilings of a home or business to remove soot from a fire or other debris and works closely with the Project Manager for post construction cleans (i.e. cleaning of drywall dust construction debris etc.). Other opportunities in this role include general property cleaning when scheduled.

As a Cleaning Technician your time will be spent both at the shop as well as at specific jobsite locations (residential and commercial). You will learn many different specialty techniques within the department and will not get bored with the many jobs we obtain.

Opportunity for growth within the department and within the company!

Primary Job Responsibilities:

• Inspecting sorting documenting and packing of personal property (contents) from fire or water damaged properties.
• Packing-out salvageable personal property ensuring no damage during loading and transport.
• Cleaning and inventorying of personal property.
• Labeling and documenting items boxes and containers (crates) according to specified requirements.
• Wrapping of furniture or other larger items
• Returning contents to location as per customer request (pack-in)
• Structure (building) job site scrap/material cleaning and general cleans.
• Operation of company vehicles ranging from minivans to box trucks
• Cleaning and sanitation of work area and equipment
• Other duties as needed (related)

Experience Skills and Others:

• 1 year of cleaning and/or moving experience preferred but willing to train the right person.
• Ability to occasionally pull a trailer or operate a forklift (or be able to be trained for).
• Ability to complete projects and/or tasks in a timely manner with or without supervision.
• Strong attention to detail precision and overall craftsmanshift/quality.
• Ability to problem solve and adapt to unexpected changes or challenges.
• Effective verbal and written communication skills
• Ability to work and collaborate in a team setting.
  
• Ability to act professional show integrity have a positive attitude and show respect and empathy.
• Strong punctuality.
• Must not have any restrictions prohibiting work in customers homes commercial sites government entities etc. or have history of theft.
• Must be safety minded.
  

Physical Demands:

• Lift (constantly) 5-10 lbs. lift (frequently) 10-30 lbs.
• May involve significant stand/walk/ push/pull.
• Occasional climbing on ladders or other height equipment overhead motion.
• Consistent balancing crouching frequent stooping reaching kneeling and handling.
• Exposure to weather with temperatures most commonly ranging from mild/moderate to occasional short-term extreme cold/heat.
• Exposure to noise levels ranging from minimal to moderate.

Pay:

• Starting pay is typically $16.50 to $18.00 per hour but largely depends on experience diversity of skillsets industry knowledge and abilities.
  
• Overtime (time and a half pay) for any time worked over 40 hours per week.
• Hazard pay rate (when required to be in full personal protective equipment).
• Fully paid training.
• 90-day review (potential for early wage adjustment if applicable).
• Annual reviews scheduled thereafter within department review cycle (potential for wage adjustment if applicable).
  

Benefits:

• Paid Vacation
• Quarterly Profit Share
  
• 6 Observed Paid Holidays
• Health Insurance
• Dental Insurance andVision Insurance
  
• Life Insurance
• Suplemential Insurance Offerings
• 401(k) (with a set matching percentage)

Schedule:

• 40 to 45 hours per week Monday through Friday typically 7:30am through 5pm. Occasional 6:30am starts to accommodate any travel distance.
• Occasional over-nights with hotel room paid and per diem provided.
  

Age Requirement:

• Must be at least 18 years of age.

Education:

• High school or equivalent.

License/Certification:

• Valid and current Drivers License (legal ability to drive is required).
• Reliable transportation for getting to and from the office/shop.

Arrow Service Team started as a small carpet cleaning company in 1979. Over the years we have grown to over 75 employees and have expanded our services to include fire & water damage restoration mold removal trauma and emergency board-ups. We also continue to clean residential and commercial carpets and HVAC and ductwork. Core family values make Arrow Service Team grow year after year. We pride ourselves in being a local family-owned company. We have a fully trained in-house team of disaster restoration specialists including water mitigation techs fire restoration techs finish carpenters flooring installers painters and carpet and HVAC technicians. With a quality staff it is easy to understand why we keep expanding our team and reach as the top restoration company in Bismarck-Mandan and surrounding communities.

To learn more please visit our website at.

Arrow Service Team is committed to providing a safe healthy and productive work environment. Consistent with this commitment it is the intent of the Company to maintain a drug and alcohol-free workplace.

Arrow Service Team provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Required Experience:

Junior IC