Product Operations Specialist (Backoffice)

FeverUp

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profile Job Location:

Madrid - Spain

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

About the Role:

In Fever we are looking for a person to join the Markeplace Operations Team. The tasks will consist of the following:

  • Fevers Back Offices Management: creation configuration monitoring and ongoing maintenance of experiences across internal and external ticketing and distribution platforms.
  • Operational Monitoring:daily checks of published experiences to ensure correct setup performance and smooth operation.
  • Cross-Team Coordination:daily collaboration with Project Management Product Quality Assurance Marketing Finance and other stakeholders to support back-office plan configuration coordinate experience launches and continuously improve internal operational processes.
  • API Integrations Maintenance:oversee the day-to-day performance of external partner API integrations proactively identify issues coordinate fixes with technical teams and partners and ensure seamless operational continuity for live experiences.
  • Team Alignment & Reporting:participate in weekly meetings with relevant internal teams to align priorities report operational issues and support continuity of marketplace operations.

About You

  • Excellent communication and interpersonal skills:able to collaborate effectively with multiple internal and external stakeholders on a daily basis.
  • Fast learner with strong retention andability to multitaskin a fast-paced environment.
  • Comfortable working under pressure and handling high-demand peaks.
  • High level of English and Spanish(required).
  • 2 years of experiencein similar roles
  • Proactive and decisive with strong problem-solving and quick-reaction skills.
  • Strong command of Microsoft Office and ability to quickly learn new tools (SQL dashboards internal systems etc.).

Benefits & Perks:

  • Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
  • Opportunity to have a real impact in a high-growth global category leader
  • 40% discount on all Fever events and experiences
  • Work in a location in the heart of Madrid with possible travel across our markets
  • Home-office friendly
  • Responsibility from day one and professional and personal growth
  • Great work environment with a young international team of talented people to work with!
  • Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
  • English and Spanish Lessons
  • Gympass membership
  • We have free food drink and fruit at the office!
  • Possibility to receive in advance part of your salary by Payflow


Required Experience:

IC

About the Role:In Fever we are looking for a person to join the Markeplace Operations Team. The tasks will consist of the following:Fevers Back Offices Management: creation configuration monitoring and ongoing maintenance of experiences across internal and external ticketing and distribution platfor...
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Key Skills

  • Sales Experience
  • Marketing
  • Customer Service
  • Communication skills
  • Military Experience
  • Retail Sales
  • Product Demos
  • Customer Support
  • Product Management
  • Product Development
  • Unity
  • Microscopy

About Company

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Discover and book the best experiences worldwide! Immerse yourself in concerts, art, events, top attractions, tours and many more things to do.

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