Bi-Lingual Customer Service Representative

Easley, SC - USA

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

Toyota of Easley is seeking an energetic bi-lingual individual to join our unique and fast-paced Customer Service team. This is a great opportunity to start your automotive careerand familiarize yourself with the entire dealership experience.

At Toyota of Easley we are more than just a dealership. We are a family-oriented team dedicated to creating a positive environment. Our culture is important to us. We believe in giving exceptional service to our valued customers. We are committed to providing the best guest experiences and establishing life-long relationships with our customers.

WHAT WE OFFER

Opportunity for internal promotion and career growth with the company
Paid training provided.
5-day work week with no Sundays.
Up to 3 weeks of paid vacation
$25000 company-paid life insurance policy.
Employee purchase and service discounts.
401K Plan Options with company match.
Full benefits include voluntary short and long-term disability dental health and vision insurance options.

RESPONSIBILITIES:

Responsible for making outbound and follow-up calls to recent service department customers.
Oversee customer relationsdatabases for communication opportunitieswith customers.
Educate yourself on the latest service & product offerings including pricing.
Scheduleappointments over the phone with new and returning customers.
Be available to respond to email inquiries in a professional well-spoken manner.
Prepared to interact with customers via phone calls and/or email daily.
Direct customers to product information resources including those available on the Internet.
Must be able to communicate effectively with all departments.

REQUIREMENTS:

Must be fully bi-lingual in Spanish.
Good verbal and written communication skills.
Able to handle objections over the phone.
Proficient with Microsoft Word Excel and Outlook preferred.
Time management prioritization skills and the ability to multi-task are required.
Self-motivated and goal-oriented.
Must be willing to submit to a drug screen before employment.
Must have a clean & valid drivers license.
Must have a great attitude and want to work within a team.

Toyota of Easley is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.

Required Experience:

Unclear Seniority

WHAT WE OFFER

Opportunity for internal promotion and career growth with the company
Paid training provided.
5-day work week with no Sundays.
Up to 3 weeks of paid vacation
$25000 company-paid life insurance policy.
Employee purchase and service discounts.
401K Plan Options with company match.
Full benefits include voluntary short and long-term disability dental health and vision insurance options.

RESPONSIBILITIES:

Responsible for making outbound and follow-up calls to recent service department customers.
Oversee customer relationsdatabases for communication opportunitieswith customers.
Educate yourself on the latest service & product offerings including pricing.
Scheduleappointments over the phone with new and returning customers.
Be available to respond to email inquiries in a professional well-spoken manner.
Prepared to interact with customers via phone calls and/or email daily.
Direct customers to product information resources including those available on the Internet.
Must be able to communicate effectively with all departments.

REQUIREMENTS:

Must be fully bi-lingual in Spanish.
Good verbal and written communication skills.
Able to handle objections over the phone.
Proficient with Microsoft Word Excel and Outlook preferred.
Time management prioritization skills and the ability to multi-task are required.
Self-motivated and goal-oriented.
Must be willing to submit to a drug screen before employment.
Must have a clean & valid drivers license.
Must have a great attitude and want to work within a team.

Required Experience:

Unclear Seniority