Comprehensive Care Specialist (CC)

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profile Job Location:

Toronto - Canada

profile Monthly Salary: Not Disclosed
Posted on: 3 days ago
Vacancies: 1 Vacancy

Job Summary

Competition: (CC)Comprehensive Care Specialist (CC)
Employment Type:(12-month Contract) Contract SalaryBargaining Unit (1 Vacancy)
Work Hours:37.5 hours/weekMonday - Friday 9am - 5pm
Work Setting:Onsite Limited Opportunities to Work Remotely
Salary:$72298.50
Application Deadline:January 04 2026 by 11:59 pm

Who We Are
WoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities. A United Way Anchor Agency with a proven track record and an entrepreneurial mindset we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.
Visit to learn more about who we are and to review our Equity Statement.
We are committed to building an inclusive and diverse workforce representative of the communities we serve. We encourage and are pleased to consider applications from Indigenous peoples racialized persons/persons of colour women/women identifying persons with disabilities 2SLGBTQIA persons and others who contribute towards promoting innovative ideas and solutions.

Program Overview Mental Health & Addictions Community Care

This position is accountable to the Supervisor support to the clients referred to the Comprehensive Care and Integration (CCI) Specialist team. The incumbent is responsible for supporting transitions from hospital to community for individuals living with complex mental health addictions and health needs and psychogeriatric concerns. The CCI specialist provides clients with short term case management attachment to primary care as needed and develops a coordinated care plan (CCP).
The Comprehensive Care Specialist is responsible for working independently and with the Comprehensive Care and Integration Specialist (CCIS) team to facilitate smooth care transitions (i.e. from acute care to community) to provide service coordination psycho-social assessment intensive case management therapeutic and/or supportive counselling and making referrals to various resources to improve outcomes for older adults seniors and/or their family/caregivers.


What You Will Do
Direct Client Support:
  • Perform psychosocial assessments.
  • Provide service/care coordination system navigation short/long-term planning and follow-up.
  • Provide clinical and/or supportive counseling to clients utilizing a wide range of therapeutic approaches that best meet the clients needs and circumstances.
  • Provide preliminary assessment of risk in crisis situations consult devise an intervention and action plan provide crisis intervention and practical assistance to clients/family/caregivers.
  • Link clients with internal/external resources program and services.
  • Work to prevent future avoidable ED visits 30-day hospital re-admission and Alternative Level of Care (ALC) placements for clients referred to the CCIS team.
  • Facilitate access to service; arrange for phone/in-person interpretation when needed.
  • Facilitate and/or lead social and/or support groups as required.
  • Manage all referrals accepted including data collection/tracking.
  • Provide services that are culturally responsive linguistically appropriate and aligned with principles of equity diversity inclusion and belonging.
  • Maintain accurate timely documentation and collect required data for program accountability and reporting.
  • Ensure compliance with organizational policies procedures and professional standards.
  • Maintain up-to-date knowledge of community resources and service systems.
  • Participate in supervision performance appraisals team meetings training and ongoing professional development.
  • Provide mentorship training and/or supervision to students and volunteers as assigned.
  • Represent the program on internal and external committees when required.
  • Perform other related duties as assigned.
What You Bring to the Team
  • Masters of Social Work or post-graduate degree in relevant field MSW or Post-Graduate degree in a related area with 2 years of extensive crisis/complex seniors experience or BSW with 5 years of extensive crisis/complex/seniors experience
  • Registration in good standing with the Ontario College of Social workers and Social Service Workers or another relevant regulatory body in Ontario (e.g. CPRO or COTO).
  • Minimum of 3 years related experience in mental health addictions and/or social work. Demonstrated experience facilitating psycho-social groups and supporting individuals with significant mental health and/or addictions issues cognitive impairment (e.g. dementia) and chronic health issues from a harm reduction trauma informed and mental health recovery approach is required.
What Will Set You Apart
  • Ability to support complex adults and senior populations including individuals who have considerable health challenges
  • Demonstrated ability in system navigation service planning implementation and coordination therapeutic or supportive counselling.
  • Demonstrated ability in working effectively in a multi-disciplinary team
  • Proven working knowledge of theories of addiction and evidence-based treatment models
  • Knowledge of and experience with a brief therapy modality such as Narrative Solution-Focused Cognitive-Behavioural Therapy Motivational Interviewing and Trauma-Informed approaches
  • Comprehensive understanding of mental health addictions health and community sectors.
  • Strong assessment clinical and intervention skills.
  • Effective oral written communication skills and documentation skills.
  • Effective interpersonal time management and organizational skills.
  • Proven ability to apply and practice anti-oppression anti-racism trauma-informed and harm reduction principles and strategies.
  • Ability to be self-directed independent flexible and exercise good judgment.
  • Ability to work from a client-centered approach.
  • Applied computer skills (MS word excel Internet) and ability to use client information systems.
  • Ability to communicate in a second language (Greek Spanish Bengali Urdu Tamil Persian Tagalog Arabic Mandarin or Cantonese) is a strong asset.
  • Capable of fulfilling the physical and psychological demands of the job. Accommodation for disabilities provided upon request.
  • Demonstrated skill in using computers including using technology-based solutions for service delivery documentation and viewing screening and assessment data.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity please advise our People & Culture representatives at of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

This public job posting uses AI-powered tools to screen assess or select applicants.


Required Experience:

Senior IC

Competition: (CC)Comprehensive Care Specialist (CC)Employment Type:(12-month Contract) Contract SalaryBargaining Unit (1 Vacancy)Work Hours:37.5 hours/weekMonday - Friday 9am - 5pmWork Setting:Onsite Limited Opportunities to Work RemotelySalary:$72298.50Application Deadline:January 04 2026 by 11:59...
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Key Skills

  • Sales Experience
  • Crane
  • Customer Service
  • Communication skills
  • Heavy Equipment Operation
  • Microsoft Word
  • Case Management
  • OSHA
  • Team Management
  • Catheterization
  • Microsoft Outlook Calendar
  • EHS

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As a leading social services agency in Toronto, every year WoodGreen ensures that the UNMET needs of thousands of Toronto residents are MET.

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