Virtual Care Coordinator (Overnight | Contract) VCC 25-34369
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description Virtual Care Coordinator (Overnight Contract)
Position Type: Contract (13 Weeks)
Pay Rate: $26/hr (W2)
Location: New York NY
Shift: Overnight 11:00 PM 7:00 AM
Schedule: Every other weekend rotation; some holidays required
Position Summary
The Virtual Care Coordinator supports virtual and remote patient care operations through telehealth and remote monitoring services. This role plays a critical part in promoting patient safety clinical quality and efficient care delivery by monitoring patients supporting telemedicine workflows and collaborating with interdisciplinary clinical and technical teams. The position requires strong communication skills technical proficiency and the ability to work independently during overnight hours.
Key Responsibilities
Monitor patients remotely for safety clinical needs and behavioral changes
Support hospital-based telemedicine services and virtual consultations
Triage and assign cases for virtual observation and monitoring
Document patient observations behaviors interventions and escalations accurately
Identify and promptly report changes in patient condition or safety concerns to appropriate clinical staff
Monitor telehealth consult orders scheduled visits and follow-up appointments
Ensure telehealth sessions begin and end on time without technical disruptions
Provide real-time technical and workflow support to clinical teams (white glove support)
Maintain operational databases utilization reports response times and quality metrics
Assist with early warning sign monitoring (e.g. vital signs catheter and line days)
Participate in quality assurance activities peer reviews and case evaluations
Identify trends risks and quality issues and assist with corrective action planning
Collaborate with leadership on telehealth workflows policies and program improvements
Train new staff on telehealth platforms workflows and documentation standards
Serve as a liaison between providers nursing staff technology teams and vendors
Maintain compliance with HIPAA privacy and information security standards
Submit shift reports and participate in staff meetings and team briefings
Maintain punctuality professional conduct and adherence to departmental policies
Required Skills & Competencies
Strong verbal and written communication skills
Ability to navigate multiple technology platforms simultaneously
Proficiency with telehealth and remote monitoring systems
Experience using electronic medical records (EMR/EHR)
Strong interpersonal and collaboration skills
Ability to prioritize tasks problem-solve and exercise sound judgment
Customer-focused mindset with a professional demeanor
Experience Requirements
Minimum 3 years of direct patient care experience
Experience with telehealth and/or remote patient monitoring
Experience with quality improvement data collection and outcomes tracking
Ability to identify and escalate changes in patient condition or behavior
Experience collaborating with interdisciplinary clinical teams
Experience developing or supporting telehealth workflows protocols or policies preferred
Education
Associate degree in a health-related field preferred
Bachelors degree in a health-related field is a plus
For more details reach at /
About Navitas Healthcare LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
Required Experience:
IC
Key Skills
- Senior Care
- Hoyer Lift
- Medical office experience
- Dementia Care
- Home Care
- Nursing
- Alzheimers Care
- Administrative Experience
- Meal Preparation
- Medication Administration
- Memory Care
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