Lead Vendor Operations
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Main responsibilities:
Onboarding & Incubation: Be the country point-of-contact responsible for managing the performance of end-to-end process for onboarding and incubation for new vendor partners ensuring timely and seamless integration onto the platform.
Vendor performance: Be the subject matter expert on vendor performance challenges and drive improvements
Scalable Processes: Partner with the functional team to develop scalable strategies for onboarding and operational topics to accommodate varying restaurant volumes ensuring efficiency and consistency.
Cross-functional Collaboration: Work closely with cross-functional teams and local Commercial to improve the onboarding incubation device delivery experience and ensure vendors / restaurant partners are set up for success upon joining the platform.
Operational Excellence: Identify operational bottlenecks propose effective solutions and implement best practices to drive efficiency reduce cycle times and enhance the process
Qualifications :
5 years of experience in program management operations or process optimization with a focus on sales operations.
Strong understanding of program management methodologies and tools with hands-on experience delivering complex projects.
Exposure to managing cross-functional teams and projects ideally in global or multi-market environments.
Ability to analyse data and use insights to drive decision-making and process improvement.
Experience managing teams is a must
Experience working with service operations is a plus
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Risk Management
- Data Entry
- Vendor Management
- Mobile Devices
- Workers' Compensation Law
- Automotive Diagnostics
- Live Chat
- Merchandising
- Contract Management
- Contract Negotiation
- Cash Handling
- negotiation
About Company
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more
