Lead Vendor Operations
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Main responsibilities:
Onboarding & Incubation: Be the country point-of-contact responsible for managing the performance of end-to-end process for onboarding and incubation for new vendor partners ensuring timely and seamless integration onto the platform.
Vendor performance: Be the subject matter expert on vendor performance challenges and drive improvements
Scalable Processes: Partner with the functional team to develop scalable strategies for onboarding and operational topics to accommodate varying restaurant volumes ensuring efficiency and consistency.
Cross-functional Collaboration: Work closely with cross-functional teams and local Commercial to improve the onboarding incubation device delivery experience and ensure vendors / restaurant partners are set up for success upon joining the platform.
Operational Excellence: Identify operational bottlenecks propose effective solutions and implement best practices to drive efficiency reduce cycle times and enhance the process
Qualifications :
5 years of experience in program management operations or process optimization with a focus on sales operations.
Strong understanding of program management methodologies and tools with hands-on experience delivering complex projects.
Exposure to managing cross-functional teams and projects ideally in global or multi-market environments.
Ability to analyse data and use insights to drive decision-making and process improvement.
Experience managing teams is a must
Experience working with service operations is a plus
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more
