Product Operations Director Remote
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Job Location:
Any - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Department:
Project Management
Job Summary
The Product Operations Director plays a critical role in enabling the Product Management organization to operate efficiently consistently and with high quality across the entire product lifecycle. You will establish and maintain the processes data tools and governance frameworks that allow product managers to execute effectively from ideation through launch and market adoption. The Product Operations Director partners closely with product managers engineering marketing sales finance and customer support to ensure product planning development and go-to-market activities are coordinated data-driven and scalable. You will report to our Vice President Product Management (Experian Automotive).
Responsibilities
1. Product Management Process & Methodology
- Develop document and maintain standardized product management processes frameworks and tools.
- Ensure product managers follow defined methodologies (e.g. discovery business case development requirements prioritization launch readiness).
- Improve product workflows to enhance speed quality and cross-functional alignment.
- Facilitate training and onboarding for product managers on process tools and best practices.
2. Product Planning & Portfolio Governance
- Support the product planning and prioritization process ensuring inputs artifacts and decision criteria across teams.
- Assist product leaders in creating portfolio dashboards roadmaps and reporting mechanisms.
- Manage the intake assessment and documentation of new product ideas opportunities and change requests.
3. Operational Execution Support
- Partner with product managers to ensure important deliverables are completed at each lifecycle stage.
- Guide coordination with engineering marketing sales and operations to ensure operational readiness for upcoming releases.
- Monitor process adherence and highlight risks gaps or delays in product execution.
- Support the Product Readiness Manager during launch cycles ensuring agreement on established frameworks.
4. Data Tools & Insights
- Manage key product management tools (e.g. Jira Aha! Roadmunk Confluence) and ensure teams use them.
- Develop standardized dashboards and measurements for product performance roadmap progress and operational health.
- Provide insights and reporting to product leadership for operational decision-making.
5. Cross-Functional Enablement
- Be a central point of coordination between product management and other teams.
- Ensure teams have the documentation visibility and communication needed to execute plans effectively.
- Support post-launch assessments and retrospectives to produce applicable improvements for future releases.
Qualifications :
- Bachelors degree in Business Product Management Operations or related field.
- 57 years of experience in product operations product management program management or business operations within a product-centric organization.
- Experience with product lifecycle processes and Agile development environments.
- Experience implementing and optimizing product management frameworks and tools.
- Experience turning operational data into insights and recommendations.
Skills:
- Expertise in process design and continuous improvement.
- High attention to detail with organizational discipline.
- Ability to drive accountability and influence without authority.
- Proficiency in project and product management tools (Jira Aha! Confluence Asana).
- Ability to work effectively across multiple teams and levels of leadership.
Additional Information :
Benefits/Perks:
- Great compensation package and bonus plan
- Core benefits including full medical dental vision and matching 401K
- Flexible work environment ability to work fully remote hybrid or in-office
- Flexible time off including volunteer time off vacation sick and 12-paid holidays
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity engagement collaboration wellness reward and recognition volunteering... the list goes on. Experians people first approach is award-winning; Great Place To Work in 24 countries FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion color sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
#LI-Remote
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Employee Relations
- Employee Evaluation
- Management Experience
- Profit & Loss
- Conflict Management
- Operations Management
- Project Management
- Budgeting
- Leadership Experience
- Supervising Experience
- Leadership management
- Financial Planning
About Company
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, ... View more
