Manager, Mid-Market Sales

ServiceNow is looking for a Manager of Global Sales Development (GSD) responsible for managing a team of Sales Development Representatives who manage opportunity identification and creation for our field sales organization. The GSD Managerdrives performance by managing the team to achieve monthly quarterly and annual goals.

What you get to do in this role:

• Provide leadership to yourteam. Oversee new hire onboarding and ongoing coaching on effectiveness productivity call quality and systems use
• Manage quota achievement on a monthly quarterly and annual basis
• Align team activities with Marketing and Sales priorities. Participate in developing Marketing and Sales campaigns to achieve pipeline and goals
• Ensure accurate and reporting of metric with territories assigned in the CRM system
• Prepare reports for Director Global Sales Development
• Perform a monthly performance appraisal for all personnel and administer performance improvement plans for any under performance
• Provide input to senior leadership inthe development and administration of incentive compensationprograms.
• Maintain current knowledge on ServiceNows offerings
• Keep informed on competitive services promotional matter sales techniques pricing and marketing policies. Use resources and perform research to determine sales patterns and strategies

Qualifications :

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
• 5 years in sales or 2 years leading a team with the ability to act as a catalyst
• A firm understanding of Cloud computing SaaS offerings and software subscription business models
• Business/Sales Development or direct sales management experience in enterprise software sales or equivalent
• Experience with sales force automation and sales engagement tools
• Travel for training or meetings may occasionally be required
   

For positions in this location we offer a base pay of $88860 - $146640 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time