Front Desk Manager
Share
Job Location:
Amsterdam - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
With its many museums peaceful canals and 17th-century architectureAmsterdamcharms every the midst of this splendid city youll find the Amsterdam Marriott Hotel. Our luxuryhotel located across from Leidsepleins fine dining shopping and entertainment is a 5-minute walk to many attractions including the Rijksmuseum andVan the morning visit the Vondelpark for a relaxing walk or run or go to our on-site 24-hour health club for a great workout.
Our 396 spacious guest rooms have everything you need for business or leisure travel. Our 12 meeting rooms are equipped with the newest technology; we welcome you toour Meetings Imagined. Upscale and casual dining awaits you in our two restaurants.
The job
In this role you are responsible for overseeing the Front Deskand Concierge operations. Youll work together with the Front Office Manager the Guest Relations Manager and other managers and associates to successfully execute all front office operations striving to continually improve guest and associate satisfaction and maximize the financial performance of the department.
- You utilize interpersonal and communication skills to lead influence and encourage others
- You maintain guest services and front desk goals
- You manage projects and policies
- You ensure exceptional customer service
- You identify the developmental needs of others and coach mentor and help other to improve their knowledge and skills
- You analyze information and evaluating results to choose the best solution and solve problems
While taking on a new challenge we are always proud to share our core values that we hope to see back in all you do; Put People First Pursue Excellence Act with Integrity Embrace Change and Serve our World!
Requirements
- Bachelor diploma in Hospitality or equivalent work experience
- 2-3 years of experience leading a Front Desk team
- Able to be visible in operation provide recognition & promote positive public relations
- Knowledge of the complete front office operation is essential
- Excellent interpersonal and communication skills written and verbal
- Driving and leading the achievement of different customer oriented KPIs
- Fluent business English and Dutch is a strong preference
- Eligible to work in the Netherlands
Why you should apply
If all the above mentioned wasnt enough for you we do still offer another great set of benefits;
- Personal coaching & training to support you in your day-to-day job;
- Career possibilities within Marriott International;
- Endless personal and professional development possibilities in an on- and offline setting;
- Special discounted rates for 9000 Marriott hotels worldwide for you your family and friends;
- A special discount of 50% in a selection of fine bars and restaurants in 5 star hotel properties in Amsterdam;
- A TakeCare program; we focus on your emotional physical and financial well-being by providing many resources tools trainings workshops and events throughout the year.
For more information about the Amsterdam Marriott Hotel please have a look on our website;.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.
#LI-OB1
Required Experience:
Manager
Key Skills
- Customer Service
- Hotel Experience
- Dentrix
- Hospitality Experience
- Dental Receptionist
- Medical office experience
- Office Experience
- Dental Office Experience
- Front Desk
- Eaglesoft
- Medical Receptionist
- Phone Etiquette
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
