Account Manager East Territory
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
We believe that the way people interact with their finances will drastically improve in the next few years. Were dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo SoFi several of the Fortune 500 and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaids network covers 12000 financial institutions across the US Canada UK and Europe. Founded in 2013 the company is headquartered in San Francisco with offices in New York Washington D.C. London and Amsterdam.
The SMB Account Management team at Plaid works closely with our early stage companies that have grown the fastest on our platform. You will be responsible for managing a high-velocity book of business leveraging high-volume communication channels to support your many customers. The Account Management team acts as partners advisors and advocates for our customers. By leveraging deep technical product and industry knowledge we help our customers build and scale amazing applications that become the future of fintech.
Plaid is looking for customer-facing professionals to manage and grow Plaids relationships with high-growth SMB customers. The right candidate has the ability to grow a customers revenue build strong partnerships with their customers develop a deep understanding of their priorities motives and key drivers and is solutions oriented.
You will be the primary point of contact for your customers and will work with them on all stages of integrations scaling driving adoption product expansion and account management. You will be responsible for working directly with key stakeholders ranging from developers to executives to help them create the applications that will empower businesses and consumers with their financial data.
Responsibilities
- Own the overall relationship with your portfolio of customers in our fastest growing customer segment.
- Build relationships with the C-Suite and Product teams to retain and grow revenue.
- Own revenue targets which includes identifying and closing new upsell opportunities and leading commercial negotiations for contract renewals.
- Help customers integrate and launch on Plaid.
- Solve complex customer challenges through creative problem solving by working cross-functionally with Sales Risk Legal Finance Commercial Marketing and Business Operations.
Requirements
- 4 years of quota carrying software or technology account management experience.
- Demonstrated relationship management and sales experienceCustomer empathy and deep desire to see customers succeed.
- Desire to get technical and the ability to learn the ins and outs of Plaids APIs.
- Interest in financial services and technical products; a high degree of intellectual curiosity.
- Excitement to work in a high-growth ever-changing environment and to help build processes and tools as needed.
- Ability to work with all types of people and build long-lasting relationships.
$99840 - $113280 a year
The target base salary for this position ranges from $99840/year to $113280/year in San Francisco and New York.
The base salary range listed for this full-time position excludes commission (if applicable) equity and benefits. The pay range shown on each job posting is the minimum and maximum target for new-hire salaries. Actual pay may be higher or lower depending on factors like skills experience and relevant education or training.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesnt fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race color national origin ethnicity religion or religious belief sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age military or veteran status disability or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability please let us know at emailprotected.
Please review our Candidate Privacy Noticehere.
Required Experience:
Manager
Key Skills
- Business Development
- Sales Experience
- Microsoft Outlook
- Retail Sales
- Account Management
- Territory Management
- Analysis Skills
- Outside Sales
- Insurance Sales
- CPT Coding
- negotiation
- Logistics
About Company
Plaid helps all companies build fintech solutions by making it easy, safe and reliable for people to connect their financial data to apps and services.
