Pa- Htr

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Welcome to the relentless pursuit of better.
We are inviting applications for the role of PA HRO-Payroll!
Responsibilities:
This is a full time role and would involve handling various tasks like the following:
Ensure performance metrics are delivered to the Service Levels
Accountable for different situations that have to be judged pros and cons weighed before responding to client
Responsible for process improvements in their area of work
Handling customer reporting and level 2 critical issues
Assuming ownership for client communications
Responsible for development of team members including oversight of training and keeping the team motivated
Responsible for workforce and workflow management
May assist with the review and update of the standard operation procedures (SOPs) other learning documentation and quality assurance tasks (if required)
Qualification
Minimum qualifications
Applicants with HRO background preferred
Proficiency in MS office required
Knowledge on end-to-end Payroll Processing & Taxation (preferably Australian/New Zealand /International Payroll) such as but not limited to:
Setting-up of payroll calendar & schedules;
Managing employee data manual/mass changes for entry into payroll system;
Applying payroll paid in arrears and payroll paid current;
Validating employee data changes from system of record to payroll system;
Identifying adjustments or corrections/errors and update the payroll system;
Post payroll reconciliation review & reports; as well as Year-end Activities;
Legislative knowledge on tax pay frequency and minimum pay.
Preferred qualifications
Excellent Analytical Skills
Excellent attendance record
With high level of confidentiality and integrity
Excellent Communication & Interpersonal Skills
Confirmed client management skills; advanced analytical & problem-solving skills as well as attention to detail
Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.