Cluster Manager Fixed Deposits
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
| Job Purpose | This position is open with Bajaj Finance ltd. |
| Duties and Responsibilities | be responsible for managing FD Operations and ensure timely processing of FD & Mutual fund applications received at to ensure excellent quality of FDR (Fixed Deposit Receipt) print & timely FDR dispatch to to implement robust QC process at branches to identify and control errors at branch to ensure proper coordination with sales team and raising all the concerns identify by branch ops team for achievement of defined SLAs & maintain consistency on service minimum defects in the QC check done by back office resolution of QC hold cases identified by back office monitoring of end to end process for respective to have proper engagement with team on frequent basis & address concerns raised by the team on timely training needs of employee basis gaps / issues identified through multiple modes QC check Customer complaints SLA performance & stakeholder to ensure hiring of resources as per defined timelines. completion of training of new infrastructure (System Workstation etc.) to be provided to new hire on timely basis. Need to coordinate with respective department / functions for fulfilling the with HO team to ensure timely closure of actionable & implementation of new processes/ in monthly reviews with regional manager & vertical out regular branch visits to address location level issues and verify adherence of various processes at Branch level |
| Required Qualifications and Experience | graduation with 4-6 years of experience in Retail Lending Credit and Operations. verbal and written communication skills. solving skills with strong attention to detail. |
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
Bajaj Finserv is India’s most diversified non-banking finance company. Visit the website to learn about our products. Get instant approval on loans, shop on EMIs, make an investment, get insurance and pay your bills.
