Parts Lead Technician

About Harris County and Universal Services:

Harris County Universal Services (Universal Services) is transforming the way the County does business and seeking a Parts Lead Technician to join our team.

Universal Services is the enterprise IT solutions center for the departments and offices of Harris County providing Information Technology Public Safety and Justice Technologies 311 Constituent Engagement Services Fleet Services and Records and Information Governance Services.

Harris County is the third largest and most diverse county in the nation with a population of more than 4.7 million. Harris County Commissioners Court the Countys governing body directs a budget of more than $4 billion providing essential services including flood control infrastructure healthcare housing and justice administration.

This is a great opportunity to join Universal Services as we provide critical services to Harris County residents and internal customers.

Position Overview:

The Parts Lead Technician supports the Parts Manager and serves as the senior technical lead within the Fleet Services parts operation. This position provides advanced parts expertise oversees day-to-day counter operations assists with inventory control trains Parts Technicians and ensures accurate and timely fulfillment of parts to customers technicians and shop personnel. The Parts Lead Technician helps maintain proper inventory levels verify invoice accuracy oversees special-order tracking ensures compliance with purchasing and safety policies and supports continuous improvement initiatives. This role acts as a working lead performing all parts counter duties while providing guidance problem solving and operational support to the Parts Manager.

Job Responsibilities:

Operational & Technical Parts Support

• Accurately determine and fulfill parts requirements for customers technicians and service personnel ensuring correct parts identification and compatibility.

• Create review and process purchase orders; verify invoice accuracy and ensure adherence to County purchasing policies.

• Lead daily parts counter operations including order filling customer service and phone support.

• Track monitor and follow up on special-order parts; ensure timely communication on delays back orders and vendor changes.

• Maintain detailed records of incoming/outgoing parts outside purchases and issued materials.

• Assist with evaluating vendor performance pricing accuracy and product quality.

Inventory Organization & Facility Standards

• Oversee inventory control including cycle counts bin audits stock level maintenance and discrepancy resolution.

• Support development of improved stocking strategies to reduce downtime and increase availability.

• Lead organization and housekeeping of the parts room storage areas and receiving zones to maintain a clean safe and efficient workspace.

• Collaborate with the Parts Manager to identify parts not in stock and determine sourcing alternatives.

Leadership & Team Support

• Serve as the lead technician for the Parts Team; provide on-the-job training process guidance and task direction.

• Assist with onboarding new Parts Technicians and reinforcing workflow expectations.

• Support Parts Manager with daily workflow coordination priority setting and process improvement initiatives.

• Communicate frequently with Service Managers Technicians and customers regarding parts status availability delays and order fulfillment.

• Attend and contribute to weekly departmental meetings.

Administrative & Compliance Responsibilities

• Process and close open invoices; verify requisition accuracy.

• Ensure compliance with County safety policies inventory controls and procurement guidelines.

• Assist the Parts Manager with reporting documentation and operational planning.

• May be assigned to work at different VMC locations as needed based on workload.

Harris County is an Equal Opportunity Employer
you need special services or accommodations please call or email .
This position is subject to a criminal history check. Only relevant convictions will be considered and even when considered may not automatically disqualify the candidate.

Education:

• High school diploma or equivalent.

Experience:

• Minimum 5 years of automotive parts counter or inventory experience.

• Minimum of 1 year experience operating in a warehouse or parts environment in a leadership role.

Knowledge Skills & Abilities:

• Advanced knowledge of automotive parts cataloging systems and inventory practices.

• Strong skills in purchase order creation invoice verification and vendor coordination.

• Ability to interpret technical service information and match parts accurately.

• Excellent customer service communication and teamwork skills.

• Strong organizational and multitasking abilities in a fast-paced environment.

• Proficiency in inventory management systems and basic MS Office tools (Excel Word).

• Ability to mentor and coach Parts Technicians and support the Parts Manager in daily operations.

NOTE: Qualifying education experience knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation butONLY information stated on the application will be used for consideration. See Resumewill not be accepted for qualifications.

Education:

• An associate degree in Automotive Technology or a related field is preferred

Experience:

• Experience in a fleet dealership or high-volume automotive service environment preferred.

• Prior leadership experience or demonstrated ability to lead others strongly preferred.

Location:

• 2505 Texas St Houston TX 77003

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.