Express Service Manager Austin Subaru
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Austin Subaru is seeking a high performing Express Service Manager to lead the daily operations of our Express Department. This individual is responsible for cultivating a positive culture serving a loyal clientele and maintaining excellent employee relations. This role requires satisfaction of any/all customer concerns and ensures that service is being performed at a level of the highest quality. The Express Service Manager will be directly responsible for the Express Advisor and Express Technician team.
Job duties include but are not limited to:
Stay up-to-date on product changes manufacturer training and new products.
Ensure that all necessary shop equipment is in proper and safe working condition.
Ensure that the Express advisor and technicians meet all customer satisfaction (NPS) and sales or production goals.
Ensure proper repair procedures are being used.
Analyze businesses to determine areas of opportunity and develop action plans to improve performance.
Hire train develop and support the express service advisor and express technician team to achieve key goals.
Reports to the Service Director.
Requirements:
- Minimum 2 years automotive experience.
Strong written and verbal communication skills to keep in contact with customers and employees.
Must have held a valid drivers license for at least 1 year.
Must be at least 18 years of age to be considered.
Ability to set meet and exceed targeted goals.
Experience and desire to work with cutting-edge technology.
Positive attitude with a high-energy level.
Ability to work well in a process driven and structured environment.
World-class customer service experience.
Schedule:
55 /- 5 hours per week.
Must be able weekends and holidays
Compensation:
$100000 a year /- $10000
CAG is proud to be an equal opportunity employer. We are committed to building a diverse equal and inclusive workplace and our recruiting process reflects this commitment.
As a forward-thinking adaptive and supportive company we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed. We encourage all interested candidates to submit an application.
Core Values:
Transformational Not Transactional -Be Transformational
We do what we say were going to do
We encourage and support each other
Were committed to continuous growth
Benefits
The Continental Automotive Group is an equal opportunity employer and a drug free workplace.
All Continental Automotive Group Full-Time Employees Receive:
Employer Paid Dental Insurance
Employer Paid Life Insurance
Employer Paid Medical Insurance
Employer Paid Health Savings Account Contribution
Employer Paid Wellness Clinic
Employer Paid Flu Vaccinations Every Fall
Employer Percentage Matching for 401k
Employer Paid Parental Leave
5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days)
14 Paid Time Off Vacation Days/Year (60 days - 3 years)
19 Paid Time Off Vacation Days/Year (3 - 7 years)
24 Paid Time Off Vacation Days/Year (7 years)
Annual Christmas Bonus Based on Tenure
Annual Christmas Party
Annual Employee Appreciation Dinner
Employee Discounts on Collision Repair Parts and Service
Bi-Weekly Pay Periods Paid on Fridays
Holidays: Thanksgiving Christmas & New Years
Employer Paid Lunches Every Saturday
Employer Paid Lunches/Dinners - Special Occasions (Blood Drives Birthdays Awards etc.)
Access to In-House Insurance Agency
Access to In-House Marketing Agency
Voluntary Life Term and Whole Insurance
Voluntary AFLAC Supplemental Coverages Voluntary Vision plan Pet Insurance and Legal Shield
$200 Donation to Charity of Your Choice with Approval
We strive to take excellent care of our employees so that they will strive to take excellent care of our clients!
CAG is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function please call .
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
About Company
Why work with Austin Subaru?If you have the drive and desire to build your career with a successful, innovative company then you are in the right place. We prov...
