Customer Service Representative
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Job Location:
Watertown, NY - USA
Hourly Salary:
$ 15 - 18
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
- Retirement plan
- Competitive salary
- Employee discounts
- Paid time off
- Health insurance
- Respond promptly to customer inquiries via phone email and in-person.
- Provide accurate information about products and services including pricing and availability.
- Resolve customer issues and complaints effectively and efficiently.
- Process orders returns and service requests with attention to detail.
- Maintain customer records and update account information as needed.
- Collaborate with the sales team to identify opportunities for upselling.
- Assist in training new customer service team members.
- Contribute to a positive team environment and uphold company values.
- High school diploma or equivalent; additional education in business or communications is a plus.
- Proven experience in customer service or a related field.
- Excellent verbal and written communication skills.
- Strong problem-solving skills and the ability to think on your feet.
- Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.
- Ability to work independently and as part of a team.
- Positive attitude and a passion for helping customers.
- Willingness to learn about water treatment products and services.
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy delicious water for our customers in their homes offices businesses and industrial facilities around the world. Our complete line of water softeners water filtration systems commercial and industrial water treatment solutions drinking water systems whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner and not to Culligan Corporate.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Culligan is a water systems treatment company for homes & businesses. Our water solutions are designed to provide you with cleaner, safer & great-tasting water.
