ActiveBusiness Analyst 2
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Role: Business Systems Analyst 2
Remote
CTH
Summary:
The Business Operations Specialist 2 supports Data Governance & Stewardship initiatives by maintaining client relationships and acting as a business analyst. Key responsibilities include managing and improving client customer data quality overseeing data stewardship processes training staff and ensuring work quality and timelines are met. The role involves working with pharmaceutical client data using IQVIA tools documenting processes reporting metrics and SLA performance and providing feedback to both internal and client teams.
Job Responsibilities:
Responsible for overseeing and managing a clients customer data management processes and tasks. This role is responsible for assessing and improving the quality of a pharmaceutical clients customer data (Physicians Organizations etc.). Using a combination of IQVIA data and tools to work with clients data within their systems (MDM CRM etc.) and/or spreadsheets to review and verify data. The DG&S Business Operations Specialist 2 works closely with the client on both Data Stewardship and Data Governance engagements. Tasks include but are not limited to the development and documentation of business processes related to data management. The DG&S Business Operations Specialist 2 is responsible for providing on-going feedback to both IQVIA management and client peers of data issues and areas that require special attention or escalation. The DG&S Business Operations Specialist 2 will also be responsible for reporting out to the client on a predefined schedule all metrics and SLA performance.
Skills and Experience Requirements:
Undergraduate degree (desired or applicable work experience)
Experience with medical data (required)
Experience with IQVIA data and/or pharmaceutical data (desired)
Fundamental understanding of relational databases (i.e. MDM and CRM technologies) (desired)
Technology understanding and fluency
Process development and workflow design
Project management and operations leadership
Detail oriented good data entry research and analytical skills
KPI Tracking and data analysis
Strong customer service skills with excellent verbal and written communications
Eagerness to learn ability to follow directions and ability to work independently or as part of a team
Ability and experience leading teams
Proficiency in Microsoft Office including Excel Word PowerPoint Teams and CoPilot (Access is a plus)
Key Skills
- ArcGIS
- Intelligence Community Experience
- GIS
- Python
- Computer Networking
- Data Collection
- Intelligence Experience
- R
- Relational Databases
- Analysis Skills
- Data Management
- Application Development
