Market Partner 900
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Job Location:
Columbia, IN - USA
Yearly Salary:
USD 80000 - 85000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Market Partner
At WhiteWater Express we are more than just a car wash; we are a company built on respect communication and a passion for people. Our dedicated team members are leaders within the company and we believe that personal growth is the key to our organizational success. If you are a self-starter motivated and ready to take on new challenges we want you to succeed with us as a part of a rapidly growing business.
Position Overview
The Market Partner is a hands-on multi-unit operations leader responsible for driving performance across 23 locations within an assigned market. This role oversees operational execution financial results and people development while serving as the acting General Manager for one designated site. Partnering closely with the Regional and Area Directors the Market Partner ensures alignment with company standards builds strong leadership pipelines and delivers a five-star customer and employee experience.
Key Responsibilities
Operational & Financial Leadership
- Lead operational financial and people strategies across assigned locations ensuring alignment with company and regional objectives.
- Maintain full General Manager accountability for one designated site.
- Analyze and act on key performance indicators including revenue labor controllable expenses membership growth customer feedback and staffing metrics.
- Identify operational risks and gaps; implement corrective action plans and escalate issues as needed.
- Ensure site cleanliness equipment functionality scheduled maintenance completion and full compliance with safety and operational standards.
People Leadership & Development
- Provide direct leadership coaching and accountability to site-level managers and team members.
- Recruit develop mentor and retain high-performing leaders while building a strong bench for future advancement.
- Support employee engagement and retention through effective hiring onboarding training scheduling payroll oversight and performance management.
- Foster a positive inclusive and customer-focused culture grounded in the company pillars of Respect and Communication.
Sales Service & Customer Experience
- Drive sales performance and membership growth through team development and consistent high-quality customer interactions.
- Ensure teams are effectively educating customers on products packages and membership options.
- Reinforce service standards and deliver a best-in-class customer and employee experience across all locations.
Collaboration & Strategic Execution
- Partner closely with the Area Director and Regional Director to execute strategic initiatives and communicate priorities.
- Collaborate with HR Safety Facilities IT and other partners to resolve employee relations safety and operational issues.
Qualifications
- Bachelors degree in Business Finance or related field preferred (or equivalent experience).
- 35 years of multi-unit operational leadership experience preferably in retail or fast-casual environments.
- Strong understanding of P&L management labor planning and KPI-driven decision-making.
- Proven leadership coaching and communication skills.
- Proficiency in Microsoft Office Excel and Google Workspace.
- Ability to balance hands-on leadership with strategic execution in a fast-paced environment.
Benefits
- Competitive Compensation in Base and Bonus Potential
- Comprehensive Health Benefits (Medical Dental & Vision)
- Paid Time Off in addition to Company Paid Holidays
- 401(k) Retirement Plan with Company Match
- Company-Paid Life Insurance
- Pathways to Advancement
- Free Weekly Car Washes
Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization come join our Team!
Required Experience:
Manager
Key Skills
- Microsoft Access
- SQL
- Analysis Skills
- Microsoft Powerpoint
- Securities Law
- Data Mining
- Investment Banking
- Market Research
- Microsoft Excel
- Visual Basic
- Bloomberg
- Data Analysis Skills
About Company
WhiteWater Express is your neighborhood's best car wash starting at only $10! Enjoy FREE vacuums, FREE mat cleaners & vending machines! Unlimited plans available.
