Job Title: IT Engineer
Reports To: Vice President of Information Technology
Effective Date: 12/15/2025
AA Metals Inc. is one of the largest and fastest growing distributors of quality aluminum and stainless products with four operational centers globally. We source from mills around the world and stock metals in our strategically located warehouses in North America. We have twice been recognized by Inc. Magazine as one of the fastest growing U.S. companies. With a strong focus on excellence innovation and customer satisfaction we are dedicated to sourcing and delivering metal solutions that meet the diverse needs of our clients.
IT Engineer Position Summary
This position provides hands-on support for IT hardware infrastructure while applying a solid working knowledge of software applications. The role focuses on the deployment maintenance and optimization of physical IT assets along with supporting operating systems enterprise applications and end-user technologies. The individual will troubleshoot issues and develop effective solutions across both hardware and software environments.
IT Engineer Key Responsibilities
Install configure maintain and troubleshoot servers desktops laptops and peripheral hardware.
Manage enterprise-class hardware platforms including servers storage and networking equipment.
Perform hardware diagnostics repairs upgrades and preventative maintenance.
Support data center and on-premises infrastructure including rack/stack cabling and power management.
Coordinate hardware lifecycle management including procurement deployment and asset tracking.
Install configure and support Windows and Linux operating systems.
Assist with server builds virtualization platforms and basic cloud-connected infrastructure.
Support Active Directory user and device management.
Perform system updates patching and performance monitoring.
Provide support for standard business software applications (e.g. Microsoft Office collaboration tools line-of-business applications).
Assist with software installations upgrades licensing and troubleshooting.
Work with application owners and vendors to resolve technical issues.
Support basic scripting or automation tasks as needed.
Provide Tier 2 technical support for hardware- and software-related issues.
Support desktop and laptop deployments imaging and refresh cycles.
Document system configurations procedures and troubleshooting steps.
Follow IT best practices for security compliance and change management.
IT Engineer Qualification Requirements
Education
Bachelors Degree in Information Technology Computer Engineering or a related field or equivalent professional experience.
Experience
35 years of experience in IT engineering or technical support roles with a strong emphasis on hardware.
Experience supporting enterprise or mid-sized corporate environments preferred.
Required Skills & Technical Knowledge
Hardware: Servers desktops laptops peripherals storage devices
Operating Systems: Windows 10/11 Windows Server; basic Linux knowledge
Networking: Basic understanding of LAN/WAN switches routers and cabling
Virtualization: Working knowledge of VMware Hyper-V or similar platforms
Software Applications: Microsoft Office / Microsoft 365 and common enterprise applications
Troubleshooting: Strong diagnostic and problem-solving skills
Documentation: Ability to create and maintain technical documentation
Preferred Skills
Experience with hardware vendors such as Dell HP or Lenovo
Familiarity with backup solutions and basic disaster recovery concepts
Exposure to cloud platforms such as Azure or AWS
Basic scripting (PowerShell Bash) a plus
Strong attention to detail and organization
Ability to work independently and as part of a team
Effective communication skills with technical and non-technical users
Willingness to learn and adapt to new technologies
Required Experience:
IC
AA Metals, Inc., headquartered in Orlando FL, is a master distributor of quality aluminum and stainless steel products. Contact us for your metal products.