Dispatcher
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Job Location:
Oakland, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Opportunity
This job description isintended to describe the general nature and level of work being performed by people assigned to this isnot intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
JOB SUMMARY
Reporting to the Operations Manager the Public Safety Dispatcher is responsible for the day-to-day communications function of the Emergency Operations and Communications Center for the Oakland Campus. The Dispatcher will be responsible for answering all calls for service as well as the dispatching of officers to these calls. The Dispatcher may also be responsible for monitoring the public safety walk-in center during non-business hours or as needed.
MINIMUM QUALIFICATIONS
High School Diploma or GED equivalent
One or more years of relevant experience
A valid U.S. Drivers License
Candidates must pass a criminal background check
Candidates will be subject to a drug test and psychological exam
Must currently possess or must achieve within first three months; CPR (BLS/HCP) certification
Upon hire dispatchers may be required to successfully complete department mandated professional development trainings related to dispatching communication and public safety responsibilities
KEY RESPONSIBILITIES & ACCOUNTABILITIES
Receive emergency and non-emergency telephone calls
Determine the nature location and priority of requests and dispatch appropriate resources in accordance with established procedure
Enter update and retrieve information from a variety of computer systems
Disseminate mass emergency notification alerts when necessary
Monitor radio traffic security alarms fire alarms and video security cameras
Provide referral services and victim resources
Research collect analyze document and disseminate public safety intelligence
Undergo initial training and maintain knowledge through continuing education
Monitor the 24/7 public safety walk-in center and dispatch officers as needed for walk-in reports
Position Type
Safety and SecurityAdditional Information
Northeastern University considers factors such as candidate work experience education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical vision dental paid time off tuition assistance wellness & life retirement- as well as commuting & transportation. Visit for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race religion color national origin age sex sexual orientation disability status or any other characteristic protected by applicable law.
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
Founded in 1898, Northeastern is a global, experiential, research university built on a tradition of engagement with the world.
