Administrative Associate V

Agency

Department

The A&M System strives to maintain a competitive high-quality benefit package to support the health and wellness needs of our workforce. This includes comprehensive health and welfare insurance plans additional health and lifestyle programs and optional retirement savings opportunities. Eligible employees will have access to paid leave programs in addition to 13-15 paid holidays each year. For more information regarding the benefit package go to: West Texas A&M University: Human Resources Benefits

NOTICE - All posted positions are subject to budget approval.

General Summary:

This position is responsible for management of all functions concerned with customer service within the Office of Student Financial Services with Scholarship and Financial Aid.

Responsibilities:

• Coordinates daily office support activities and administrative interactions. Assists in the coordination of daily workflow and the resolution of complex highly sensitive and confidential matters. Provides organizational planning and problem-solving skills.
• Visit (in-person email or phone) with prospective students and their families to discuss scholarship opportunities awards and provide information on the application process.
• Maintains a variety of fiscal administrative and academic records. Verifies processes and reviews forms reports tables and other documents. Performs special analyses and project summaries.
• Coordinates the maintenance of files records office supplies or equipment. Makes recommendations for process improvements administrative changes or new initiatives.
• Assist with the preparation of federal state and operational reports.
• Assist Vice President of Enrollment Management with calendar reconciling accounts travel procard and other misc. tasks.
• Oversee student assistants and staff in office.
• Maintains 100% compliance with timely completion of required System University and job-specific online training courses.
• This document represents the major duties responsibilities and authorities of this job and is not intended to be a complete list of all tasks and functions. Other duties as assigned.

Necessary Qualifications:

• High school diploma or equivalent combination of education and experience.
• Five (5) years of related experience.
• Knowledge of word processing spreadsheet and database applications.
• Ability to multi-task and work cooperatively with others.
• Oral and written communication skills. Organizational skills.
• Demonstrated leadership ability.
• Ability to solve complex problems.

Preferred Qualifications:

• Bachelors degree.
• Eight (8) years of related experience.
• Working knowledge of Ellucian/Colleague Informer Reporting Salesforce and Scholarship Manager.

Applicant Instructions:

Please include the following with your application:

• Cover letter
• Resume
• Three references

Please attach all documents in the attachment box at the bottom of the My Experience page before continuing through the application. Please use the Upload button to add each document individually. All revisions must be made prior to application submission. If you need assistance with uploading documents please contact WTAMU Human Resources at .

Texas law requires all males age 18 through 25 to be properly registered with the Selective Service System.

Equal Opportunity /Veterans/Disability Employer.

All positions are security-sensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.