Entry-Level Service Advisor (Kool Toyota)

Job Title: Entry-Level Service Advisor

Location: Kool Toyota
Pay Range: $40000$55000 annually (based on experience)

Position Overview

Kool Toyota is looking for an Entry-Level Service Advisor to join our busy and growing Service Department. This role is ideal for someone who has some dealership experiencepreferably in a Service Lane or Service Departmentand is ready to grow their career in a fast-paced customer-focused environment.

The Service Advisor serves as the primary point of contact between our customers and service team ensuring a smooth positive experience from check-in to vehicle pickup.

Key Responsibilities

• Greet customers promptly and professionally in the service drive

• Listen to customer concerns and accurately document vehicle service needs

• Create and manage repair orders using dealership systems

• Communicate recommended services and updates clearly to customers

• Coordinate with technicians to ensure timely and accurate repairs

• Provide accurate estimates and explain repair timelines and costs

• Maintain consistent communication with customers throughout the service process

• Ensure a high level of customer satisfaction by delivering an excellent service experience

• Support overall service lane flow in a fast-paced environment

Qualifications & Experience

• Previous dealership experience required preferably in a Service Lane or Service Department

• Strong customer service and communication skills

• Ability to multitask and stay organized in a high-volume environment

• Comfortable working in a fast-paced team-oriented setting

• Basic computer skills and ability to learn dealership software systems

• Professional appearance and positive attitude

• Automotive knowledge is a plus but not required

What We Offer

• Competitive pay range of $40000$55000 based on experience

• Full benefits package including medical dental vision and 401(k)

• Paid time off and paid holidays

• On-the-job training and career growth opportunities

• Supportive team-oriented work environment

• Opportunity to build a long-term career with Kool Automotive Group

Why Kool Toyota

At Kool Toyota we take pride in providing an exceptional customer experience while fostering a positive workplace culture. We value teamwork integrity and growthand were excited to welcome someone who shares those values.