Content Designer

Boston, NH - USA

Monthly Salary: $ 110000 - 125000

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Here at Hometap were collaborative passionate and always ready to roll up our sleeves to create solutions that help people get more out of homeownership and out of life. Our first product a home equity investment gives homeowners the opportunity to quickly access the equity theyve built in their home to pay for whats most important to them from handling debt to finally making much-needed renovations without taking on debt.

We work hard and have some fun along the way too. You dont have to take our word for it:The Boston Globe and Forbes have recognized us as a great place to work and weve been honored for our commitment to innovation in the fintech space by Inc. HousingWire and more!

In case you need any more convincing we also provide competitive compensation healthcare coverage generous PTO a meaningful equity package and a strong culture with plenty of opportunities for team-building and camaraderie.

Interested in joining us on our mission to make homeownership less stressful and more accessible Wed love to talk.

Who you are:

Were looking for a mid-level content designer to cover content for the Hometap Investment our flagship financial product that helps homeowners access their hard-earned equity without selling or taking on monthly payments.

You should be invigorated by untangling complex financial concepts creating out-of-the-box design solutions writing clear product copy and making homeownership more accessible. You should also have a proven track record of delivering compelling and intuitive user experiences through effective content preferably within a regulated environment.

Please note: This is a user experience and product writing role not a copywriting content marketing or technical writing position.

What youll do:

At Hometap we believe that content designers are designers and words are just the tip of the this role youll craft useful clear and concise product content and perhaps more importantly be a strategic partner to product designers product managers engineers and marketers. As our second-ever content designer youll also play a key role in shaping our content design standards and processes.

Day-to-day responsibilities:

Craft content for the Hometap Investment application and final process plus the occasional document or product email
Partner closely with product designers throughout the design process identifying customer pain points through research sharing design directions with stakeholders and polishing microcopy in Figma for developer handoff
Create content solutions that drives business goals while balancing team resources regulatory requirements product scalability and user experience best practices
Improve existing experiences through UX IA and microcopy recommendations
Use systems thinking to ensure content complements marketing customer experience and sales processes
Adhere to and help evolve Hometaps content standards and processes

What you bring:

35 years of professional experience crafting user-centric content at a software company (likely as a content designer UX writer or UX content strategist)
Exceptional command of the English language and familiarity with the AP Stylebook
A strong understanding of user-centered design principles and methodologies
Ability to align stakeholders by communicating the why and how behind your decisions
Comfort giving and receiving feedback from stakeholders and other designers
Basic Figma proficiency (You should know how to use auto layout and apply text styles. You dont need to know how to prototype a scrollable page. But if you do thats a big plus.)
Ability to aid user research and apply data and research insights to your work
Familiarity with agile development and software-driven product development
Bonus points: Consumer finance or fintech experience experience working at a startup or early-stage software company experience working with legal and compliance teams UI design and prototyping skills

Our team is what makes us great. The salary range for this role is $110000 - $125000 depending on your experience skills location and other factors. Youll also receive meaningful equity so you can share in our growth and success. We offer generous medical dental and vision coverage a work-from-home stipend parental leave and plenty of paid time off to recharge.

Hometap is on a mission to make homeownership less stressful and more accessible. Our home equity investment product provides homeowners with a fast simple and straightforward way to access the equity in their home without taking out a loan or having to sell. By investing alongside homeowners Hometap offers debt-free cash in exchange for a share of their homes future value all without any monthly payments over the life of the investment. Through a combination of financial innovation and best-in-class customer service Hometap enables people to get more from homeownership so they can get more from life.

Hometap believes that our differences are what bring us together and one of our biggest priorities is creating a diverse workplace that welcomes and values each team members unique perspective background and ideas. All roles here are filled based solely on candidates qualifications and our business needs.

Hometap is an equal opportunity employer. We provide employment opportunities regardless of race age color religion sex sexual orientation gender gender identity gender expression genetic information national origin pregnancy marital veteran or disability status. If there is an accommodation that would support your ability to apply and interview with Hometap please let us know by emailing

Required Experience:

Interested in joining us on our mission to make homeownership less stressful and more accessible Wed love to talk.

Who you are:

What youll do:

Day-to-day responsibilities:

Craft content for the Hometap Investment application and final process plus the occasional document or product email
Partner closely with product designers throughout the design process identifying customer pain points through research sharing design directions with stakeholders and polishing microcopy in Figma for developer handoff
Create content solutions that drives business goals while balancing team resources regulatory requirements product scalability and user experience best practices
Improve existing experiences through UX IA and microcopy recommendations
Use systems thinking to ensure content complements marketing customer experience and sales processes
Adhere to and help evolve Hometaps content standards and processes

What you bring:

35 years of professional experience crafting user-centric content at a software company (likely as a content designer UX writer or UX content strategist)
Exceptional command of the English language and familiarity with the AP Stylebook
A strong understanding of user-centered design principles and methodologies
Ability to align stakeholders by communicating the why and how behind your decisions
Comfort giving and receiving feedback from stakeholders and other designers
Basic Figma proficiency (You should know how to use auto layout and apply text styles. You dont need to know how to prototype a scrollable page. But if you do thats a big plus.)
Ability to aid user research and apply data and research insights to your work
Familiarity with agile development and software-driven product development
Bonus points: Consumer finance or fintech experience experience working at a startup or early-stage software company experience working with legal and compliance teams UI design and prototyping skills