Care Coordination Assistant – Proton Center
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Job Location:
Madison, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Work Schedule:
100% FTE day shift. Monday through Friday position with shifts between 7:30AM to 5:00PM. Our Proton Center will be opening in Spring 2026. Candidates will join our team winter of 2026 to be trained in proton therapy workflows and help develop new program standard operating procedures. This is an onsite position working at Eastpark Medical Center in Madison WI. Hours may vary based on the operational needs of the department.
Be part of something remarkable
Join the #1 hospital in Wisconsin and our new proton therapy center at UW Health!
We are seeking a Proton Care Coordination Assistant to:
- Help guide patients through the complexities of referral insurance prior authorizations and scheduling processes for this new center.
- Play an integral part in operations as well as be one of the primary point of contacts for patients seeking our services providing concierge and patient focused service.
- Triage patient calls and referrals and assist the RN Navigator in coordinating patient care throughout the proton therapy process.
- Maintain excellent customer service organizational and problem-solving skills.
At UW Health you will have:
- An excellent benefits package including health and dental insurance paid time off retirement plans two-week paid parental leave and adoption assistance. Full time benefits for part time work.
- Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
- Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional financial and physical well-being.
- Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
- The opportunity to earn a referral bonus for referring friends former colleagues or others to apply for open posted positions.
- Associates Degree in a health care or social services related discipline Required
- Two (2) years of relevant experience in a health care setting with an emphasis on customer service including scheduling registration or insurance focus in lieu of degree in addition to experience below.
- Bachelors Degree in a health care or social services related discipline Preferred
- 1 year of experience in a health care setting with an emphasis on customer service including scheduling registration or insurance focus Required
- Experience with medical forms letters prior authorizations Preferred
- Experience with data entry and use of electronic medical record Preferred
- Experience working with individuals who come from diverse ethnic cultural and socioeconomic backgrounds Preferred
Eastpark Medical Center - UW Healths state-of-the-art ambulatory facility located across from East Madison Hospital on Eastpark Blvd. transforms the patient experience. It is home to many specialties including womens complex care adult cancer care advanced imaging and laboratory services and innovative clinical trials.
Required Experience:
Junior IC
Key Skills
- Senior Care
- Nursing Home Experience
- Hospital Experience
- Acute Care
- Basic Math
- Computer Skills
- Caregiving
- Vital Signs Experience
- Medical Terminology
- Rota Management
- Mentoring
- Leadership Skill
About Company
For over 34 years, Kirby Partners has been a high-performance, leading healthcare and IT executive search firm across the country.
