Consumer Research Manager
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Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title
Consumer Research ManagerJob Description
You are responsible for
Champion for the voice of consumer during product development phase and to provide inputs as needed to ensure consumer centric product developments from creation to launch (ITM).
Developing the overall consumer test plans for the proposition and/or product development projects including validation and claim substantiation.
Independently plan design execute analyze and report consumer studies using both qualitative and quantitative methodologies internally or with external agencies.
Thoroughly understand the user experience and usability of relevant Philips and competitor products in order to guide the project teams in decision making based on user experience.
Develop all user requirements (usability experience performance) and identify the key drivers of ratings and reviews and work with cross-functional project teams to ensure they are met in validation testing ensuring high consumer satisfaction with our products
Network with different stakeholders (CMM Designer Project Management Technical team Quality) and report on progress at relevant intervals & milestones through written reports and verbal presentations.
Challenge the status quo and contribute to continuous improvement initiatives in order to improve standardize and document our ways of working in a way that enables timely delivery on business objectives.
Regular monitoring of competitive landscape around the world.
In this role you will be part of a team of consumer researchers. You will work on a variety of studies and development projects primarily focused on the development of this role you will report to Consumer Research Leader.
To succeed in this role you should have the following skills and experience
Bachelor degree or higher education in any of these fields: Human Factors; Psychology; Behavioral sciences; Sensory Science;Industrial Design; Interaction Design; Ergonomics; Human Computer Interaction; Engineering amended with relevant education or experience in consumer research.
You have excellent written and verbal communication skills. Required to have min. English standard of CET-6 and above.
A proven track record and at least 5 years (for CG50) / 10 years (for CG60) of experience in product development user experience or product research. Experience in pre-development and product development of consumer products is an added advantage.
Able to demonstrate independent plan execute and report consumer studies.
Solid research execution skills and experience including the moderation of in-person qualitative research.
Experience working directly with market research firms in guiding and monitoring outsourced research projects.
Ability to balance extreme attention to detail with a can-do attitude and pragmatic problem solving for fast study execution.
You thrive in a fast-changing dynamic and cross-functional work environment.
You are a team player who can build and maintain relationships with relevant stakeholders across different levels within the organization.
Have an interest in Grooming & Beauty products and new technology.
How we work together
We believe that we are better together than apart. For our office-based teams this means working in-person at least 4 days per week.
Onsite roles require full-time presence in the companys facilities.
Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.
Indicate if this role is an office/field/onsite role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
If youre interested in this role and have many but not all of the experiences needed we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
Required Experience:
Manager
Key Skills
- Quantitative Research
- Spss
- Clinical Research
- Data Collection
- Clinical Trials
- Research Experience
- Statistical Software
- Survey Design
- Qualitative Research
- Market Research
- Research & Development
- Project Coordination
About Company
Philips has been revolutionizing lighting for over 125 years. We pioneered the world changing development of electric light and LED, and are now leading the way in intelligent lighting systems. Our deep understanding of how lighting positively affects people, enables us to deliver inn ... View more
