Senior Systems Analyst

Location: Vernon Los Angels CA (Hybrid Remote)/ MUST BE LOCAL!!!!

Must Have:

• LinkedIn with a picture

• At least 8-10 years of IT experience in Order-to-Cash platforms and processes.
  Deep expertise in Order-to-Cash processes ideally with project experience in both CRM and ERP platforms.
  Hands-on knowledge of Salesforce Sales Cloud CPQ and SaaS ERP systems (like Infor NetSuite or MS Dynamics) with ability to provide technical solutions.
• Salesforce admin Capabilities.

Position Overview

We are seeking an experienced Senior Systems Analyst Order to Cash (O2C) for a contract-to-hire position that will play a central role in business transformation initiatives. This individual will immediately liaise with external IT solution delivery team and over time lead a permanent team of internal and external IT teams. The role combines business analysis agile process leadership and stakeholder management within the Quote-to-Cash space.

Key Responsibilities

• Team Leadership & People Management
  • Manage and coordinate activities of external IT vendor teams supporting O2C transformation projects and service delivery.
  • Provide clear direction expectations and solutions to contracted and offshore resources.
• Business Analysis & Transformation
  • Lead discovery sessions with business stakeholders to gather analyze and document business requirements and map business processes in the Order-to-Cash domain.
  • Act as a senior business analyst owning requirements management and process documentation for all O2C activities.
  • Serve as a subject matter expert on standard Order-to-Cash processes providing guidance and best practices.
• Data Management and ETL activities
  • Perform hands-on ETL (Extract Transform Load) tasks to migrate and cleanse business data between legacy systems and cloud platforms.
  • Ensure data quality and accuracy during system integrations migrations and daily operations.
• System testing and Release Management
  • Develop and execute test plans for system enhancements new features and integrations related to O2C processes.
  • Coordinate and support user acceptance testing (UAT) regression testing and defect tracking.
  • Manage release planning activities including deployment scheduling stakeholder communication and post-release validation.
• Technical Guidance & System Expertise
  • Provide technical oversight and solution validation for Salesforce Sales Cloud CPQ and ERP-related initiatives.
  • Work closely with technical teams and vendors to ensure business requirements are implemented as intended.
  • Translate business requirements into actionable technical deliverables and integration specifications.

Required Skills & Qualifications

• At least 8-10 years of IT experience in Order-to-Cash platforms and processes.
• Deep expertise in Order-to-Cash processes ideally with project experience in both CRM and ERP platforms.
• Hands-on knowledge of Salesforce Sales Cloud CPQ and SaaS ERP systems (like Infor NetSuite or MS Dynamics) with ability to provide technical solutions.
• Excellent communication presentation and stakeholder management skills.
• Strong documentation and requirements management capabilities.
• Able to work confidently with both technical and business audiences.