Title: ServiceNow Senior Advisory Consultant
Location: Plano TX (Remote)
Duration: 06 Months
Role Overview:
Client is seeking a dynamic and experienced ServiceNow Advisory Consultant who combines deep technical expertise with strategic advisory capabilities. This role involves hands-on configuration and development across all major ServiceNow modules while also contributing to pre-sales efforts including proposal development and crafting Statements of Work (SOWs). The ideal candidate will be a trusted advisor to clients helping them maximize their ServiceNow investments through strategic roadmaps platform governance and process optimization.
Key Responsibilities:
- Advisory & Strategic Consulting
- Lead client engagements to assess current ServiceNow capabilities and define future-state process and platform strategies.
- Develop platform roadmaps aligned with business goals and technical priorities.
- Conduct business value assessments and recommend adoption strategies across ITSM ITOM ITAM HRSD SecOps GRC and CSM.
- Design and implement governance models KPIs and process improvement frameworks.
- Facilitate client workshops to gather requirements align stakeholders and drive consensus on solution design and implementation plans.
- Apply deep business process knowledge to map client needs to ServiceNow capabilities and identify opportunities for automation and optimization.
- Technical Implementation & Platform Expertise
- Configure and customize ServiceNow modules including Incident Problem Change Knowledge CMDB Discovery HRSD and more.
- Perform health scans technical debt analysis and platform scalability assessments.
- Manage integrations with third-party tools (e.g. Qualys Tenable SCCM JAMF).
- Ensure platform conformance to best practices and licensing strategies.
- Proposal & SOW Development
- Collaborate with sales and delivery teams to draft compelling proposals and SOWs for ServiceNow engagements.
- Estimate effort define scope and align deliverables with client expectations and budget constraints.
- Support pricing strategies and resource planning for advisory and implementation phases.
Qualifications:
- 7 years of hands-on ServiceNow experience across multiple modules.
- Proven track record in advisory consulting and technical delivery 3 years.
- Strong understanding of ServiceNow architecture scripting workflows and integrations 5 Years.
- 2 Years of experience in proposal writing SOW creation and client presentations.
- Demonstrated ability to lead client workshops and translate business processes into technical solutions 5 Years.
- ServiceNow certifications CSA and 2 CIS (any) required ITIL preferred.
- Excellent communication and stakeholder engagement skills.
Why Join Us:
- Be part of a high-impact team driving digital transformation across industries.
- Work with top-tier clients and cutting-edge ServiceNow solutions.
- Collaborate with experts in advisory architecture and delivery.
- Enjoy a flexible remote-friendly work environment with growth opportunities.
Title: ServiceNow Senior Advisory Consultant Location: Plano TX (Remote) Duration: 06 Months Role Overview: Client is seeking a dynamic and experienced ServiceNow Advisory Consultant who combines deep technical expertise with strategic advisory capabilities. This role involves hands-on configurat...
Title: ServiceNow Senior Advisory Consultant
Location: Plano TX (Remote)
Duration: 06 Months
Role Overview:
Client is seeking a dynamic and experienced ServiceNow Advisory Consultant who combines deep technical expertise with strategic advisory capabilities. This role involves hands-on configuration and development across all major ServiceNow modules while also contributing to pre-sales efforts including proposal development and crafting Statements of Work (SOWs). The ideal candidate will be a trusted advisor to clients helping them maximize their ServiceNow investments through strategic roadmaps platform governance and process optimization.
Key Responsibilities:
- Advisory & Strategic Consulting
- Lead client engagements to assess current ServiceNow capabilities and define future-state process and platform strategies.
- Develop platform roadmaps aligned with business goals and technical priorities.
- Conduct business value assessments and recommend adoption strategies across ITSM ITOM ITAM HRSD SecOps GRC and CSM.
- Design and implement governance models KPIs and process improvement frameworks.
- Facilitate client workshops to gather requirements align stakeholders and drive consensus on solution design and implementation plans.
- Apply deep business process knowledge to map client needs to ServiceNow capabilities and identify opportunities for automation and optimization.
- Technical Implementation & Platform Expertise
- Configure and customize ServiceNow modules including Incident Problem Change Knowledge CMDB Discovery HRSD and more.
- Perform health scans technical debt analysis and platform scalability assessments.
- Manage integrations with third-party tools (e.g. Qualys Tenable SCCM JAMF).
- Ensure platform conformance to best practices and licensing strategies.
- Proposal & SOW Development
- Collaborate with sales and delivery teams to draft compelling proposals and SOWs for ServiceNow engagements.
- Estimate effort define scope and align deliverables with client expectations and budget constraints.
- Support pricing strategies and resource planning for advisory and implementation phases.
Qualifications:
- 7 years of hands-on ServiceNow experience across multiple modules.
- Proven track record in advisory consulting and technical delivery 3 years.
- Strong understanding of ServiceNow architecture scripting workflows and integrations 5 Years.
- 2 Years of experience in proposal writing SOW creation and client presentations.
- Demonstrated ability to lead client workshops and translate business processes into technical solutions 5 Years.
- ServiceNow certifications CSA and 2 CIS (any) required ITIL preferred.
- Excellent communication and stakeholder engagement skills.
Why Join Us:
- Be part of a high-impact team driving digital transformation across industries.
- Work with top-tier clients and cutting-edge ServiceNow solutions.
- Collaborate with experts in advisory architecture and delivery.
- Enjoy a flexible remote-friendly work environment with growth opportunities.
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