Front Office Sales

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profile Job Location:

Kochi - India

profile Monthly Salary: Not Disclosed
Posted on: 3 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Title: Host / Receptionist

Department: Front Oice / Sales


Job Summary: The Host / Receptionist is the first point of contact for customers visiting the dealership. This role is responsible for welcoming customers managing front desk operations handling enquiries and coordinating with internal teams to ensure a smooth and positive customer experience in line with Mahindra brand standards.

Job Description (JD)

Greet customers warmly on arrival and ensure a positive first impression of the dealership.

Manage front desk operations including receiving visitors and handling walk-in customers.

Attend incoming phone calls provide basic information and route calls to concerned

departments.

Register customer details accurately and coordinate with Sales / Service teams for

assistance.

Maintain visitor logs appointment schedules and daily footfall records.

Support customer experience initiatives and ensure waiting area cleanliness and comfort.

Assist in coordinating test drive requests enquiries and customer follow-ups as required.

Handle basic administrative tasks such as data entry documentation and report updates.

Adhere to Mahindra dealership standards grooming and uniform guidelines at all times.

Ensure professional conduct and represent the brand image positively.

Job Title: Host / ReceptionistDepartment: Front Oice / SalesJob Summary: The Host / Receptionist is the first point of contact for customers visiting the dealership. This role is responsible for welcoming customers managing front desk operations handling enquiries and coordinating with internal team...
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Key Skills

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  • Administration Support
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