Express Service Advisor
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Job Location:
Pittsfield, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a customer service-oriented individual with a keen attention to detail to join our team. The ideal candidate thrives in a high-energy fast-paced environment and is committed to delivering exceptional service. Willing to train the right candidate!
Requirements:
- High school diploma.
- Valid drivers license.
- Ability to thrive in a fast-paced environment.
- Customer-oriented with excellent interpersonal skills.
- Strong attention to detail.
- Exceptional multitasking abilities.
Benefits:
- 50k-75k per year
- Health Dental and Vision insurance
- 401(k)
- Paid Holidays
- Paid Time Off
Responsibilities:
- Greet customers promptly in the service drive and accurately write up vehicles for service
- Dispatch repair orders to team leads and consult with technicians regarding required repairs
- Prepare detailed estimates based on technician recommendations
- Clearly advise customers on necessary repairs and maintenance needs
- Determine factory warranty eligibility and process all warranty paperwork in accordance with manufacturer standards
- Keep customers informed on the status of their vehicle throughout the service process
- Finalize invoices review completed work with customers and process payments
- Maintain exemplary customer service and ensure a positive service experience
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Description of the role: The Automotive Sales Consultant will be responsible for assisting customers with the purchase of vehicles at Haddad Toyota. They will p...
