Sales Administrator | UK Client | Onsite

• Manage inbound sales enquiries ensuring they are logged qualified and allocated to the appropriate sales representative
  
• Support sales representatives by creating updating and following up sales quotations
  
• Input and maintain new sales opportunities in Salesforce on behalf of the sales team
  
• Follow up opportunities at the request of sales representatives to support deal progression
  
• Ensure all customer and opportunity data is accurate and up to date within CRM systems
  

• Monitor and manage the @sales inbox ensuring timely response and action
  
• Process sales orders in SAP ensuring accuracy of pricing product codes delivery details and documentation
  
• Liaise with internal teams to resolve order queries or discrepancies
  
• Maintain clear records of orders quotations and customer communications
  

• Act as a super user of SAP and Salesforce supporting day-to-day system use within the sales team
  
• Work closely with the Internal Sales CRM Admin Manager to:
  

• Maintain data integrity across SAP and Salesforce
  
• Ensure alignment between opportunities quotations and orders
  

• Identify investigate and resolve discrepancies between systems
  
• Produce basic sales reports trackers and dashboards using Excel and CRM data
  
• Support continuous improvement of sales processes workflows and system usage
  

• Support new product introductions by:
  

• Setting up product codes in SAP
  
• Gathering and maintaining product specification sheets user manuals and service manuals
  

• Maintain accurate and accessible product documentation repositories
  
• Support the Tenders team by:
  

• Completing tender documentation
  
• Supporting framework extension submissions
  
• Ensuring deadlines and submission requirements are met
  

• Act as a key point of contact for:
  

• Sales representatives
  
• Internal teams (Finance Operations Product Service)
  
• Customers where appropriate
  

• Liaise with Finance to ensure smooth order-to-cash processes
  
• Work closely with Operations and Service teams to support accurate delivery and installation planning
  

• Managing inbound sales enquiries and allocating them appropriately
  
• Creating and following up sales quotations
  
• Processing sales orders in SAP
  
• Updating opportunities and customer records in Salesforce
  
• Producing sales reports and data extracts
  
• Supporting sales reps with administrative and system-related tasks
  
• Maintaining product and tender documentation
  

Requirements

• Previous experience in a sales administration sales operations or commercial support role
  
• Strong working knowledge of SAP and Salesforce
  
• Advanced Excel skills including pivot tables VLOOKUP/XLOOKUP and basic data analysis
  
• Excellent attention to detail and data accuracy
  
• Confident communicator with internal and external stakeholders
  
• Ability to manage multiple priorities and work to deadlines
  
• Strong organisational and time-management skills
  
• Comfortable handling confidential and commercially sensitive information
  

• Experience in a B2B product-based sales environment
  
• Exposure to tenders frameworks or public sector procurement
  
• Experience supporting product launches or new product introductions
  
• Familiarity with sales performance reporting and KPIs
  

• High levels of responsiveness to sales enquiries
  
• Accurate and timely quotation and order processing
  
• Improved quote-to-order conversion through effective follow-up
  
• High data accuracy across SAP and Salesforce
  
• Strong administrative support contributing to sales revenue and growth targets
  

Benefits

• HMO Dental and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
  
• Paid Leaves: Birthday Vacation Medical and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
  
• Employee Engagement Activities: Year-End Party Family Day Team Building and more!