Job Title: | Outreach Program Coordinator |
| Physical Location: | Kent Campus - Kent OH |
Salary: | $42357 - $47132 |
Basic Function: | Coordinate and assist in the planning and management of a designated educational outreach program. Reports to designated supervisor. |
Additional Basic Function if applicable: | Form and nurture relationships with key external and internal partners. Collaborate with partners to identify training needs. Serve as part of a team to support workforce development in regions served by Kent State University. |
Examples of Duties: | Duties/essential functions may include but not be limited to the following: Coordinate designated educational outreach program(s); ensure policies and guidelines are followed. Evaluate program(s) and make recommendations for change as needed. Coordinate finances for assigned special events or programs. May recruit train and supervise instructors for program(s). May prepare and/or develop program/course materials; distribute materials to appropriate parties. Provide information to students/clients and serve as spokesperson for the program. Prepare and maintain mandatory program documentation and records. Coordinate meetings conferences and special activities. Collaborate with schools departments colleges faculty members external organizations and others regarding program(s). May perform consultative services and skills assessment services with clients. May supervise students and provide functional guidance to support staff and other employees working on a project or assignment on a temporary or intermittent basis. Perform related duties as assigned. Employees assigned to a sales role may be responsible for the following duties: Identify and meet with client prospects including but not limited to human resource managers operations managers decision-makers executives professionals and employees to present information about the universitys services and products Utilize consultative selling techniques to uncover organizations and individuals educational needs and to sell the universitys services and products Write proposals contacts and training plans that reflect organizations needs and the universitys solutions Maintain electronic records utilizing client relationship management software Employees assigned to NYC Studio location may be responsible for the following duties: Assist in the development and implementation of special programs services and on-and-off campus activities designed to meet the unique needs of NYC Study-Away Program students; attendance at some evening and weekend events will be required. Under guidance from the Director NYC Studio coordinate promotion marketing and communications for the NYC Studio program through the development and distribution of various materials both internally and externally. Assist in developing and organizing information sessions orientations and other events for students and community members; clarify and communicate program mission purpose and details to interested parties. Update and maintain NYC Studio internship database; prepare internship files and forms; communicate with external organizations regarding internship opportunities for communication to students. Coordinate the international and guest student application process at the NYC Studio. Design develop and produce visual materials including original identity elements into an effective printed or electronic communications product for instruction publication and display. Coordinate production with internal and external suppliers related to the management of materials including contracting for printing and production services. Ensure that all design work follows university graphic standards and quality control principles; edit and proofread copy when necessary. May serve as photographer for the NYC studio. Build a strong working relationship and maintaining communication with NYC internship providers to ensure programs are aligned with student and university interests; maintain a level of program quality that mirrors the universitys standards. Employees assigned to Stark Campus Global Education Initiatives position may be responsible for the following duties: Assist with the successful coordination and execution of Global Education Initiatives through advising counseling administrative services and special programming to international students at the Stark Campus including but not limited to academic programs admissions and visas; coordinate with Office of Global Education (OGE) for study abroad opportunities for Stark Campus students. Assist in the development and implementation of special programs services and on-and-off campus activities designed to meet the unique needs of international students; attendance at evening and weekend events will be required. Plan a variety of participant gatherings for international students with community hosts counsel students on cultural adjustments and liaise student participants with other on-campus support services as needed. Build a strong working relationship and maintaining communication with OGE to ensure programs are aligned with student and university interests; maintain a level of program quality that mirrors the universitys standards. Assist in ensuring terms are met regarding program requirements; ensure international students have completed all required forms including visa and immigration documents; forward completed forms to appropriate university departments. Develop and organize information sessions orientations and other events for students and community members; clarify and communicate program mission purpose and details to interested parties. Employees assigned to Career Exploration and Development of Student Employment Initiatives position may be responsible for the following duties: Assist Career Exploration and Development with the planning administration and management of Student Employee Supervisor training; provide and develop in-person and online activities to ensure that departments/units hiring student employees adhere to University policy with regard to hiring and employment standards. Serve as a university and community resource for student employment questions and for student employee appreciation programming. Assist in the development of collaborative partnerships with students staff and faculty that foster the integration of career competency language in on-campus student employment. |
Additional Examples of Duties if applicable: | SPECIFIC TO THIS POSITION:
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Minimum Qualifications: | Bachelors degree in a relevant field. Two years of relevant experience. Employees assigned to a sales role must possess consultative selling experience including qualifying prospects defining needs questioning and listening and closing the sale. License/Certification: Not applicable. Knowledge Of: Business employee training and/or organization development Skill In: Verbal and written communications and interpersonal skills Ability To: Maintain client relationships to retain and/or cross-sell clients |
Preferred Qualifications if applicable: | 2 years of relevant experience in outreach sales and/or training and development. Masters degree. Knowledge of workforce development concepts. Written and interpersonal communication sales adhering to deadlines. Maintain client relationships possess considerable attention to detail and maintain a high level of customer service. |
Assessments: | Asterisk (*) indicates knowledge skills abilities which require assessments |
Working Conditions / Physical Requirements: | Light work Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently to move objects. Incumbent must be able to communicate with others. May work varied hours to include evenings and weekends during peak periods; may require occasional travel on and off-campus. |
Working Schedule: | |
Additional Information: | Must pass a security check.
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Required Experience:
IC
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