Receptionist
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Job Location:
Scottsdale, AZ - USA
Hourly Salary:
$ 20 - 22
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Chapman Collision Center is looking for a Receptionist to support the offices daily operations and deliver outstanding customer service. As the customers first point of contact the Customer Service Representative will be welcoming helpful and patient while assisting customers. The ideal candidate will display professionalism and the ability to manage multiple tasks and shifting priorities effectively. This role reports to the Body Shop Manager.
What We Offer:
- Competitive Compensation! Hourly pay starting at $20.00 - $22.00 per hour.
- Professional Development: Access ongoing training and growth opportunities to advance your career.
- Supportive Team Environment: Join a collaborative team where your contributions are valued.
- Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
- Volunteer Opportunities and more!
Benefits to Support Employee Wellbeing:
- Comprehensive Health Coverage: Essential medical dental and vision plans with low cost premiums and minimal out-of-pocket costs.
- Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
- Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
- Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
- Employee Assistance Program (EAP): Free confidential support for personal and professional challenges including counseling and financial advice.
- 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
- Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.
Core Responsibilities:
- Greet customers as they arrive and check in vehicles for repairs
- Review damages with the customer and estimator
- Provide customers with updates on the status of their vehicle
- Answer phone calls responding to inquiries in a professional helpful manner or direct calls to the appropriate personnel for assistance
- Assist management with various clerical duties (sorting filing emails etc.)
Desired Qualifications and Experience:
- 1 year of customer service experience is required; collision center experience is a plus!
- The ability to think from the customers perspective and show compassion while they navigate the vehicle repair process
- Good phone etiquette and interpersonal skills are essential as well as theability to maintain composure during stressful situations
- Strong computer skills including Microsoft Office applications (Word Excel Outlook)
- Reliable motivated and service oriented
- Ability to multi-task efficiently with strong attention to detail
- Must pass a pre-employment background check and drug screening
Hours and Work Environment
This is an onsite position working in an office environment and occasionally in the shop collaborating with technicians and estimators and assisting customers in person and over the phone. Hours are Monday Friday 7:30am 4:30pm.
To Apply:If you think you would be a great fit please apply with your resume and we will review applications and reach out by phone text or email with next steps.
#ZR
Required Experience:
Junior IC
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
Chapman Collision Center of Tempe is looking for a Paint Prep Technician to work alongside the Auto Body Painter and help move vehicles through the paint proces...
