Sr. Applications Engineer

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Role:

As a Senior Applications Engineer you will play a critical role in bridging advanced product design with real-world customer applications. Youll support highly engineered custom product lines from early concept and design through installation and long-term operationworking closely with sales product engineering and operations teams across the globe.

This role is ideal for a technically strong engineer who enjoys customer interaction hands-on testing cross-functional collaboration and leading application-driven projects that make a real impact.

What Youll Do:

Technical Leadership & Application Support

• Provide expert application and technical support for new and existing custom-engineered products from design through contract completion

• Ensure products meet customer specifications safety requirements and applicable regulatory and agency standards

• Support new product introductions product extensions (NBOs) Xylem Product Development (XPD) projects and product improvements

• Lead application-related projects and contribute technical expertise throughout the product lifecycle

Customer & Sales Enablement

• Partner with the global sales organization distributors and representatives to support specification reviews cost estimates and proposal development

• Serve as a technical point of contact for customers providing guidance during installations field applications and troubleshooting

• Support beta testing and competitive evaluations

Documentation & Training

• Create update and manage customer-facing technical documentation including Installation & Operation Manuals (IOMs) quick start guides and training materials

• Deliver product application training as needed for internal teams and external partners

Cross-Functional Collaboration

• Work closely with Product Management Product & Sustaining Engineering Program Management Quality Operations Purchasing and Sourcing

• Differentiate application-related issues from quality issues and route appropriately for resolution

• Provide technical support to Product Safety & Liability teams including field inspections and documentation

Continuous Improvement

• Apply continuous improvement methodologies to enhance application engineering processes and improve customer response time

• Ensure projects are completed on time and in accordance with established procedures and schedules

What Youll Bring:

• Bachelors degree in Engineering (or related technical field)
• Minimum 5 years of relevant application engineering or technical support experience
• Strong ability to communicate complex technical concepts clearly to diverse audiences
• Proven ability to support business initiatives and customer-focused objectives
• Excellent written and verbal communication skills
• Hands-on experience performing product testing evaluation and data logging using tools and test equipment
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Strong collaboration skills with a continuous improvement mindset

Preferred Attributes:

• Experience supporting custom or engineered-to-order products
• Comfort working in a hybrid environment and collaborating with global teams
• Natural sense of ownership accountability and technical leadership

Key Relationships:

External

• Act as a trusted technical representative to customers across regions and applications

Internal

• Collaborate with cross-functional teams including Product Management Business Development Sales Engineering Quality Operations and Supply Chain

Work Environment & Safety:

• Hybrid role: Minimum 3 days per week onsite at the Irvine office/lab
• Occasional travel to customer sites labs or field installations
• Physical activities may include sitting standing stooping kneeling crouching reaching and occasional lifting
• Commitment to Environmental Safety & Health (ESH) policies including hazard reporting and participation in safety activities

The estimated salary range for this position is $100K to $120K with bonus. Starting pay is dependent on multiple factors such as skills experience and work location and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package including Medical Dental Vision plans 401(k) with company contribution paid time off paid parental leave and tuition reimbursement.

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Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.