Training Assistant CO-OP II

Welcome to the City of Charlotte

Charlotte is Americas Queen City opening her arms to a diverse and inclusive community of residents businesses and visitors alike. Here you will find a safe family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety health and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork openness accountability productivity and employee development

• Providing all customers with courteous responsive accessible and seamless quality services

• Taking initiative to identify analyze and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

The hourly rate for this position is $27/hr.

Full-time 40 hours per week

This position will expose the participant to daily work operations including but not limited to:

• Fostering professional relationships within Charlotte Water and the community.

• Coordinating meetings calendars and events around programming and communicates program details with community organizations and prospective candidates.

• Communicating with internal and external partners to coordinate workshops and presentations for variety of cohorts.

• Supporting training initiatives workshops and curriculum development to effectively align with program objectives and enhance participant enrichment.

• Communicating to Charlotte Water staff about upcoming trainings (e.g. New Employee Orientation Quarterly Customer Service trainings).

• Providing administrative support for training sessions including tracking participants setting up training rooms and providing certificates.

• Facilitating portions of traditional training programs (e.g. New Employee Orientation Quarterly Customer Service training).

• Organizing and maintaining physical and digital filing systems to ensure easy retrieval of documents.

• Managing office supplies inventory including ordering stocking and distributing supplies as needed.

• Identifying opportunities for process improvements and efficiency enhancements in office operations.

• Performing other job duties as assigned.

MINIMUM REQUIREMENTS TO PERFORM WORK:

• Post-secondary experience a current or recent graduate of an accredited college or university with major course work in a related field of study specific to the departmental or work assignment. Must be available to work on average for 40 hours per week.

• Proficient with Microsoft Office

• Valid North Carolina Drivers License

LICENSES CERTIFICATIONS or REGISTRATIONS:

• Requires a valid drivers license.

KNOWLEDGE SKILLS and ABILITIES:

• Knowledge of training and development.

• Skill in communicating both verbally and in writing.

• Skill in planning and coordinating the work of others.

• Skill in delivering speeches and facilitating training programs.

• Ability to plan and organize short-term and long-term training in simulated and live environments.

• Ability to work effectively with people with different professional backgrounds.

• Ability to network with internal and external stakeholders.

• Ability to communicate effectively with all levels within the organization.

• Ability to work on multiple projects simultaneously.

• Skilled in keeping organized.

• Ability to obtain a City driving permit.

PHYSICAL DEMANDS/ WORK ENVIRONMENT:

The work is mainly sedentary in an office environment with occasional observations in the field and attendance at community events. This work requires occasionally exerting up to 10 pounds of force to move objects. Additionally the following physical abilities are required: manual dexterity perceiving sounds at normal speaking levels distinguishing among sounds mental acuity speaking standing expressing ideas by spoken word shouting above noises visual acuity in data/observations/equipment and walking.

CONDITIONS OF EMPLOYMENT

The Citys Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes but is not limited to: reference checks social security verification education verification criminal conviction record check and if applicable a credit history check sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidates written authorization before obtaining a criminal background report motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process candidates may be asked to take a skills test and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race religion color sex national origin marital status age disability sexual orientation political affiliation or on the basis of actual or perceived gender as expressed through dress appearance or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where self-service application kiosks are available. They are located in our office at 700 East 4th Street Suite 200 Charlotte NC 28202. We are open Monday through Friday from 9:30 a.m. to 3:30 p.m. (EST) excluding official City holidays.

For questions about your application or the hiring process please email .

The City of Charlotte is committed to making our services and programs accessible to all. Upon request auxiliary aids written materials in alternate formats language access and other reasonable accommodations or modifications will be provided. To make a request please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Clickhereto learn more about the City of Charlottes benefits.

The City of Charlotte is a drug and alcohol-free workplace.