Manager, Incident & Technology Management

Allys Crisis Management (CM) function operates under the Business Disruption Risk pillar of Operational Risk & Resilience. This Manager role will lead CMs Incident & Technology Management function and report to the Director of Crisis Management & Business Continuity. This role will be responsible for overseeing the development documentation and execution of incident response and crisis management processes. The Manager will ensure effective use of threat and asset monitoring emergency notification and planning/response management procedures and tools to manage incidents and mitigate business disruption. The ideal candidate will have prior crisis or emergency management experience a background utilizing crisis management related platforms and the ability to build collaborative partnerships with key stakeholders.

At this time Ally will not sponsor a new applicant for employment authorization for this position.

This role reports to the office on hybrid bases #LI-Hybrid

• Lead mentor and develop the CM Incident & Technology Management team.
• Oversee the development maintenance and execution of incident response and crisis management processes and procedures
• Coordinate and lead response management activities sometimes out of regular working hours and on weekends.
• Partner routinely with other CM teams to support Ally preparedness activitiesplanning training and exercises.
• Oversee day-to-day CM threat monitoring activities to facilitate timely identification and notification of and response to incidents or crises.
• Coordinate with internal and external team members to identify and escalate potential risks and implement and track mitigation measures to support Allys preparedness.
• Manage the effective use of threat and asset monitoring emergency notification and planning/response management tools.
• Lead enterprise-wide emergency notification testing and reporting.
• Collaborate with technology partners to optimize technology solutions that support crisis management efforts.
• Prepare and present situation reports and assessments to senior management and other collaborators.
• Lead or support development of metrics and periodic reporting to illustrate and summarize incidents and crisis management related operations.

Allys compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life including:

• Time Away:Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future:plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions student loan pay downs and 529 educational save up assistance programs tuition reimbursement employee stock purchase plan and financial learning center and financial coach access.
• Supporting your Health & Well-being:flexible health and insurance options including medical dental and vision employee spouse and child life insurance short- and long-term disability pre-tax Health Savings Account with employer contributions Healthcare FSA critical illness accident & hospital indemnity insurance and a total well-being program that helps you and your family stay on track physically socially emotionally and financially.
• Building a Family:adoption surrogacy and fertility assistance as well as paid parental and caregiver leave Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration:other benefits including Mentally Fit Employee Assistance Program subsidized and discounted Weight Watchers program and other employee discount programs.
• Other compensations:depending on the role for which you are considered you may be eligible for travel allowances relocation assistance a signing bonus and/or equity.
• To view more detailed information about Allys Total Rewards please visit this link: We Are:

  Ally Financial is a customer-centric leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on Doing it Right and being a trusted financial-services provider to our consumer commercial and corporate customers. For more information visit .

  Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age race color sex religion national origin disability sexual orientation gender identity or expression pregnancy status marital status military or veteran status genetic disposition or any other reason protected by law.

  We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests email us at Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.