Operations Quality and Compliance Manager
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Job Location:
Taguig - Philippines
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become the regions largest and fastest growing last-mile logistics company partnering with over 35000 merchants and delivering more than 1000 parcels every minute across six countries.
TheOperations Quality and Compliance Manager (OQCM)is responsible for developing planning and directing quality activities in support of the Companys quality assurance process. He/she is also responsible in ensuring that company standards are developed and maintained with emphasis on continuous improvement.
The OQCM shall be based in Bonifacio Global City (Head Office) but are required to schedule frequent trips (as needed) to other facilities.
The Operations Quality and Compliance Manager shall be responsible for the following key items:
- Establishment of audits for key operational processes
- Establishment of a mechanism to document SOPs that will then be the basis of regular audits
- Ensuring operations teams are regularly performing audits assigned to their functions
- Performance special audits to the operations team based on a cadence or as needed
- Championing documentation and efforts around accomplishing industry accreditations and standards
- Compilation and monitoring audit results across the entire operations
- Recommendations to improve adherence to quality management standards across the organization
Main Duties
- Establishment of Audits for Key Operational Processes and Ensuring Departmental compliance to these audits
- Establishment of audits for key operational processes
- Establishment of a mechanism to document SOPs that will then be the basis of regular audits
- Ensuring operations teams are regularly performing audits assigned to their function
- Suggest key industry standards for warehouse security and safety parcel security high customer service and high quality delivery service that the company should adhere to
- Compile and monitor audit results and provide recommendations to improve quality management throughout all operations workflows
- Championing documentation and efforts around accomplishing industry accreditations and standards
Qualifications
- Experience with Quality Management Processes (establishing and performing audits) in a manufacturing warehouse or logistics environment
- Process-driven; Organized
- Experience with establishing 5S practices QMS Six Sigma and Lean Manufacturing processes a plus
- Can work and effectively communicate with a diverse team of different professional backgrounds
- Can build professional relationships with junior and senior level Manager
- 3-5 years of working experience in a related role or field
- Spoken and written fluency in both English and Tagalog
Submit a job application
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Required Experience:
Manager
Key Skills
- Abinitio
- Apprentice
- Dermatology
- Cost Estimation
- Data Networking
- Liaison
About Company
Ninja Van is Southeast Asia’s leading logistics provider, with the highest service coverage over 6 countries in the region. Experience the joy of hassle-free deliveries by shipping with Ninja Van today.
