Senior Manager Network and Infrastructure Tech Transformation

Be uniquely you come as you are
Bring your passion and feel the energy

Purpose of role:

The Head of Network and Infrastructure Transformation is a pivotal senior technical leadership role responsible for defining and executing the strategic roadmap for the organisationʼs core network and infrastructure environments with a specific focus on the strategic uplift of Endeavourʼs 1750 stores and 360 hotels. This role requires a hands-on technical expert who will not only lead strategy but will be deeply embedded in the delivery of complex large-scale transformation programs ensuring platforms are secure resilient and aligned with future business growth and digital initiatives.

Sound good Read on.

Here is a taster of what you can expect in this role:

1. Strategy and Vision

Define own and continually refine the end-to-end network and infrastructure strategy across the Dan Murphys/BWS stores and ALH hotels environment.

Translate business objectives into a tangible multi-year infrastructure and network transformation program coordinating with architecture driving the service delivery model investment planning and program delivery.

Drive standardisation and innovation including the adoption of automation and modern networking solutions to improve service efficiency and scalability.

Develop and maintain an Innovation Lab to test emerging technologies across the Stores and Hotels operations (including Point of Sale Retail media Electronic Shelf Labeling Customer Loyalty solutions CCTV FRT and many others)

2. Transformation and Delivery Leadership

Serve as the technical lead and decision-maker throughout the transformation lifecycle providing technical leadership and direction to support the delivery of new and enhanced infrastructure.

Oversee the entire delivery of complex large-scale infrastructure projects migrations and upgrades ensuring they are completed on schedule within budget and to quality standards.

Lead the management of infrastructure transition processes to ensure the seamless deployment and integration of new technologies with existing systems.

Partner closely with Programme and Project Managers to manage Architects and mitigate technical delivery risks and dependencies across all infrastructure workstreams.

3. Operational Excellence and Governance

Deliver the strategy for network and infrastructure services ensuring high availability cost effectiveness performance and security across all platforms.

Manage program and operational budgets contracts and vendor performance focusing on cost-effectiveness delivery and service quality.

Establish and implement technical policies procedures and standards to ensure compliance with IT security audit and regulatory requirements.

4. People and Stakeholder Management

Lead mentor and develop team members fostering a high-performance expert-level technical culture.

Manage cross-functional collaboration and communication with senior leadership business units and other IT departments (e.g. Security Application teams Business operations Formats) to align infrastructure capabilities with organisational goals.

Act as the primary point of escalation for major technical incidents and complex infrastructure-related issues.

Qualifications :

Now lets talk about you: 

Leadership:

 Drives performance and outcomes

Inspires and builds diverse teams and future leaders

Creates a culture of trust inclusion and collaboration

Demonstrates humility vulnerability and celebrates others

Ability to build relationships with multiple stakeholders in complex organisations

Leads through ambiguity

Competency:

Able to articulate vision and enable transformation

Ability to think critically - now and into the future

Strong commercial acumen and understanding of retail fundamentals

Adaptable and effective in complex and ambiguous environments

Ability to translate customer data and insights into meaningful and relevant action

Experience & Achievements:

Experience in managing in a disrupted environment

Technology and digital experience

Experience in adjacent industries

Created and operated in Customer Centric environment

Created sustainable commercial value with proven P&L management

Qualifications:

Essential:

10 years of progressive experience in IT across Network/Data Centre/Infrastructure with a proven track record in a senior technical delivery and leadership capacity.

Deep Technical Expertise in core enterprise technologies including networks (LAN/WAN SD/WAN Routing Switching Firewalls) servers virtualisation and modern cloud platforms (IaaS PaaS).

Proven ability to manage large-scale technology transformations and large operational budgets.

Strong understanding of project management principles (Agile Waterfall) and IT Service Management (ITIL).

Excellent communication negotiation and stakeholder management skills with the ability to convey complex technical information to non-technical executive audiences.

Understanding of the retail environment and ability to identify process improvement opportunities.

Exhibits excellent planning problem-solving and analytical skills with the ability to work through complex  issues and guide others towards solutions.

Excellent people management skills and coaching skills providing visible leadership to inspire motivate and direct their team.

Desirable:

Relevant industry certifications (e.g. CCNP/CCIE Cloud certifications ITIL) are desirable.

Prior leadership experience in a complex matrixed environment.  issues and guide others towards solutions.

Excellent people management skills and coaching skills providing visible leadership to inspire motivate and direct their team.

Key External Partners:

Technology Vendors (e.g. Cisco Microsoft TCS Fujitsu System Squared etc)

Network carriers - NBN Telstra iSeek

Cabling and infrastructure suppliers

Staff augmentation providers

Logistics providers

Gartner and IT strategy service providers

The benefits are good too! 

We offer flexible working in every sense. 

An exclusive discount card for BWS Dan Murphys Woolworths BIG W and other Endeavour Group brands including our ALH pubs

Monthly meeting-free days 

Your health and wellbeing is your most important asset and as one of our valued team members its our first priority. You will have a range of free services to help you live well and support your physical mental and financial wellbeing

Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea yourself and your career. This is just the start so dream big.

At Endeavour we value being a workplace where everyones welcome - if you meet a number of the requirements (and not all) we encourage you to apply.

Additional Information :

Additional Info:

We are together creators

With a portfolio that includes Dan Murphys BWS ALH Hotels Pinnacle Drinks and more Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun create more opportunities and score a lot more goals. Were serious about creating a safe inclusive and fun place to rock up to where equal opportunity is key and flexibility is part of how we roll.  

Were all about creating a more sociable future - for our customers and each other. If this job excites you - and youre close-enough on the requirements reach out wed love to hear from you.

You can learn more about working with us on LinkedIn or at .

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup 

Remote Work :

No

Employment Type :

Full-time