Technical Trainer (.NET)

We are united in our mission to make a positive impact on healthcare. Join Us!

• South Florida Business Journal Best Places to Work 2024
• Inc. 5000 Fastest-Growing Private Companies in America 2024
• 2024 Black Book Awards ranked #1 EHR in 11 Specialties
• 2024 Spring Digital Health Awards Web-based Digital Health category for EMA Health Records (Gold)
• 2024 Stevie American Business Award (Silver) New Product and Service: Health Technology Solution (Klara)

Who we are:

We Are Modernizing Medicine (WAMM)! Were a team of bright passionate and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling we have grown to over 3400 combined direct and contingent team members serving eleven specialties and we are just getting started! ModMeds global headquarters is based in Boca Raton FL with a growing office in Hyderabad India and a robust remote workforce across the US Chile and Germany.

About ModMed: Aligning Passion with Purpose

At ModMed our mission is clear: To place doctors and patients at the center of care through an intelligent specialty-specific cloud platform. Our vision is to achieve a world where the software ModMed builds increases medical-practice success and improves patient outcomes.

We are a fast-paced innovative healthcare IT company that is truly modernizing medicine! We believe in thinking big having fun and doing goodand that starts with building a culture where everyone can thrive. We are looking for a highly motivated and detail-oriented Technical Trainer to join our growing team in India. The role offers a fantastic opportunity to innovate boldly and make things happen by enhancing and streamlining our global compliance framework.

The Mission Behind the Role

At ModMed we arent just writing code; we are building an intelligent specialty-specific cloud platform that saves time for doctors and improves outcomes for patients. As a Technical Trainer you are the architect of our engineering excellence. By empowering our developers with mastery technologies you ensure that our software remains bold innovative and life-changing.

How Youll Make an Impact

You will join our Tech Academy as a champion of growth. Your goal is to bridge the gap between complex technology and human capability ensuring our teams in Hyderabad have the tools they need to innovate boldly and then make things happen.

• Content Design & Curriculum Ownership (50%)
• Innovate Boldly: Design and develop high-impact technical training materials including hands-on labs interactive assessments and e-learning modules.
• Stay Sharp: Collaborate with Subject Matter Experts (SMEs) to ensure curriculum reflects the cutting edge of the industry.
• Creative Execution: Use tools like Articulate Canva and Vyond to create engaging content that makes learning stick.
• Facilitation & Mentorship (30%)
• Create Customer Delight: Treat our internal developers as your customers. Lead virtual and in-person sessions that are not just informative but inspiring.
• Empower Others: Act as a mentor for technical staff helping them navigate the nuances Core and RESTful APIs.
• Think Big: Scale your impact by fostering a culture of continuous learning and curiosity.
• Program Management & Strategy (20%)
• Save Time: Streamline the training schedule and oversee the learner journey within our LMS (Docebo).
• Align Passion with Purpose: Work closely with Product Development leaders to ensure our training roadmap aligns with our global product goals.
• Measure Success: Monitor program health and iterate on content to ensure we are always moving the needle on developer capability.

What You Bring to the Team

• The Foundation: A Bachelors degree in Computer Science/IT and a deep-rooted expertise in ecosystem.
• The Experience: 7 years in software development with at least 3 years dedicated to teaching or training. You know how to translate dev-speak into learner-speak.
• The Toolkit: * Proficiency with Docebo (or similar enterprise LMS) and content tools like Articulate.
• Fluency in the Google Suite and Slack.
• Bonus points if youve experimented with Gemini or GenAI to enhance productivity!
• The Mindset: You are highly organized detail-oriented and possess a Think Big Have Fun Do Good attitude.
• You understand adult learning principles and know how to keep an audience engaged.
• Technical Must-Haves:
• C#/.NET Core Entity Framework SQL Server and NUnit.

Why ModMed

We offer more than just a job; we offer a purpose. Youll be part of a global team that values diversity inclusivity and the drive to do Hyderabad youll find a vibrant culture where your work directly contributes to medical-practice success worldwide.

Ready to align your passion with our purpose Lets build the future of healthcare together.

ModMed Benefits Highlight: At ModMed we believe its important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

India

• Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk
• Insurance Coverage: Comprehensive health accidental and life insurance plans including coverage for family members all at no cost to employees
• Allowances: Annual wellness allowance to support your well-being and productivity
• Earned casual and sick leaves to maintain a healthy work-life balance
• Bereavement leave for difficult times and extended medical leave options
• Paid parental leaves including maternity paternity adoption surrogacy and abortion leave
• Celebration leave to make your special day even more memorable and company-paid holidays to recharge and unwind.

United States

• Comprehensive medical dental and vision benefits
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs
• Company paid Life and Disability benefits Flexible Spending Account and Employee Assistance Programs
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
• Professional development opportunities including tuition reimbursement programs and unlimited access to LinkedIn Learning
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US) Hybrid office-based roles and remote availability for some roles
• Weekly catered breakfast and lunch treadmill workstations Zen and wellness rooms within our BRIC headquarters.

PHISHING SCAM WARNING:ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email text and social media. The imposters are creating misleading email accounts conducting remote interviews and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process and valid communications from our hiring team will come from our employees with a ModMed email address (). Please check senders email addresses carefully. Additionally ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above please report them to the FTC website.