Resort Director Trilogy at Redmond Ridge (Redmond, WA)
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Job Location:
Redmond, WA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Resort Director - Trilogy at Redmond Ridge (Redmond WA)
Nestled in the scenic rolling hills of Redmond Washington Trilogy at Redmond Ridge is a premier resort-style 55 community surrounded by lush forests walking trails and a vibrant social atmosphere. The Cascade Club serves as the heart of the community - offering exceptional amenities hospitality and experiences that enrich the lives of our residents and guests.
We are seeking an experienced and dynamic Resort Director to provide strategic leadership and operational oversight for all Cascade Club departments. This senior leadership role is ideal for a hospitality or resort professional who thrives in a member-focused environment values collaboration and is passionate about creating exceptional community experiences.
We are offering Benefits after 60 days and providing a starting compensation range at $125K - $130K/Annually.
This position will oversee three direct reports.
This position will oversee three direct reports.
Responsibilities:
- Club Leadership
- Provide executive leadership for all Cascade Club operations staff and facilities.
- Foster a strong sense of community by building meaningful relationships with residents guests Board members and staff.
- Serve as a key liaison between HOAMCO the Residential Community Association (RCA) all Club department leaders and Board members.
- Collaborate with the Board on goal setting and strategic planning for all Club operations.
Operational & Financial Oversight:
- Oversee daily operations of all Club departments to ensure service excellence and operational efficiency.
- Establish and monitor performance metrics (KPIs) to support member satisfaction and financial goals.
- Lead annual budget development an oversee ongoing financial performance including monthly reporting and variance analysis.
- Review invoices contracts and service agreements to ensure fiscal responsibility and quality service delivery.
People & Team Leadership:
- Directly supervise Club department leaders and provide oversight for all Club staff.
- Lead hiring training performance management and professional development initiatives.
- Coordinate and facilitate regular staff and leadership meetings.
- Promote a positive professional and accountable workplace culture.
Communication & Governance:
- Maintain transparent timely and professional communication with the Board committees residents and vendors.
- Attend Board committee and community meetings as required.
- Ensure compliance with governing documents community standards and applicable laws.
- Collaborate on community communications to ensure accuracy and timely distribution.
Risk Management & Strategic Planning:
- Support risk management and insurance compliance efforts.
- Partner with RCA Leadership to facilitate long-range and strategic planning initiatives.
- Leverage company and vendor resources to implement Board directives and community objectives.
Qualifications:
- Minimum 5 years of progressive leadership experience in resort club or hospitality management.
- Proven Ability to manage complex operations with a strong focus on service excellent.
- Demonstrated financial acumen including budgeting forecasting and cost control.
- Exceptional communication leadership and relationship-building skills.
- Bachelors degree in Hospitality Management Business Administration or a related field required.
Why Join HOAMCO
Since 1991 HOAMCO (Homeowners Association Management Company) has been a leader in community association management currently managing over 600 communities across six statesand were still growing! At HOAMCO we value teamwork integrity and exceptional service. This is an exciting opportunity to be part of a company that makes a real impact in communities.
This is an exciting opportunity to lead a premier resort-style community while being supported by a growing organization that values professional development innovation and meaningful impact.
Required Experience:
Director
Key Skills
- Veterinary Experience
- Hotel Experience
- Hospitality Experience
- Cost Management
- Management Experience
- Conflict Management
- Housekeeping Management
- Property Maintenance
- Hotel Management
- Financial Report Interpretation
- P&L Management
- Supervising Experience
About Company
Since 1991, HOAMCO (Homeowners Association Management Company) has successfully handled every aspect of community association management. We manage over 560 communities in seven states and continue to grow.Our Headquarters began and continue to be located in Prescott, Arizona.
