Collections Team Lead

Taguig - Philippines

Monthly Salary: ₱ 50000 - 60000

Posted on: 6 days ago

Vacancies: 1 Vacancy

Job Summary

Job Expectations:

Position Type: Experienced - Lead
Employment Type: Full-Time; Permanent (Direct Hire)
Work Setup & Location: Onsite - McKinley Cyberpark Taguig City
Work Schedule: Mondays - Fridays; Night/Shifting
Number of Headcounts: 5 FTEs Available
Industry: IT Consulting & Services

About the Job:

We are looking for an experienced and detail-oriented Collections Team Lead to join our clients finance this role you will oversee the daily performance of the collections team ensure adherence to accounts receivable (AR) processes and provide guidance on complex issues. You will collaborate closely with clients internal stakeholders and external partners to resolve disputes optimize collections efficiency and maintain process compliance.

Key Responsibilities:

Lead and coach the collections team reviewing their work and resolving queries to ensure accuracy and efficiency.
Perform collection activities and manage day-to-day operations in the absence of team members.
Collaborate with clients and external stakeholders to resolve AR issues disputes and process discrepancies.
Support management in reporting analytics and process improvement initiatives.
Provide technical guidance and training to team members leveraging expertise in collections and AR processes.

Qualifications:

Bachelors Degree in Accounting Finance or a related field.
Extensive end-to-end knowledge of Order-to-Cash (O2C) processes.
Strong understanding of Credit Control Billing Cash Applications Suspense Account management Bad Debt Write-offs Chargebacks and Dispute Management.
Hands-on experience in AR process controls and ERP-based F&A BPO operations.
Proficient in MS Excel and reporting tools; strong analytical and problem-solving skills.
Excellent communication skills (verbal and written) in English.
Experience managing a Collections Helpdesk or resolving AR discrepancies with internal and external customers.
Accounting knowledge for AR month-end close is preferred.
Experience in IM or Records Management sector is an advantage.
Can start immediately if possible.

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Job Expectations: Position Type: Experienced - LeadEmployment Type: Full-Time; Permanent (Direct Hire)Work Setup & Location: Onsite - McKinley Cyberpark Taguig CityWork Schedule: Mondays - Fridays; Night/ShiftingNumber of Headcounts: 5 FTEs AvailableIndustry: IT Consulting & Services About the Job: ...

Job Expectations:

Position Type: Experienced - Lead
Employment Type: Full-Time; Permanent (Direct Hire)
Work Setup & Location: Onsite - McKinley Cyberpark Taguig City
Work Schedule: Mondays - Fridays; Night/Shifting
Number of Headcounts: 5 FTEs Available
Industry: IT Consulting & Services

About the Job:

Key Responsibilities:

Lead and coach the collections team reviewing their work and resolving queries to ensure accuracy and efficiency.
Perform collection activities and manage day-to-day operations in the absence of team members.
Collaborate with clients and external stakeholders to resolve AR issues disputes and process discrepancies.
Support management in reporting analytics and process improvement initiatives.
Provide technical guidance and training to team members leveraging expertise in collections and AR processes.

Qualifications:

Bachelors Degree in Accounting Finance or a related field.
Extensive end-to-end knowledge of Order-to-Cash (O2C) processes.
Strong understanding of Credit Control Billing Cash Applications Suspense Account management Bad Debt Write-offs Chargebacks and Dispute Management.
Hands-on experience in AR process controls and ERP-based F&A BPO operations.
Proficient in MS Excel and reporting tools; strong analytical and problem-solving skills.
Excellent communication skills (verbal and written) in English.
Experience managing a Collections Helpdesk or resolving AR discrepancies with internal and external customers.
Accounting knowledge for AR month-end close is preferred.
Experience in IM or Records Management sector is an advantage.
Can start immediately if possible.

Follow us on LinkedIn to stay updated on upcoming and other job opportunities.