Asset & Planned Maintenance Manager

About UMassAmherst

The flagship of the Commonwealth the University of Massachusetts Amherst is a nationally ranked public land-grant research university thatseeksto expand educational access fuel innovation and creativity and share and use its knowledge for the common good. Founded in 1863 UMass Amherst sits on nearly1450-acresin scenic Western Massachusetts and boastsstate-of-the-artfacilities for teaching research scholarship and creative activity. The institution advances a diverseequitable and inclusive community where everyone feels connected and valuedand thrives and offers a full range of undergraduategraduateand professional degrees across 10 schools and colleges and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental social economic and technological challenges in our world.

Job Summary

The Asset and Planned Maintenance Manager directs the strategy and process for formalized work order planning on behalf of all equipment assets at the UMass Amherst campus. This position performs complex analysis to develop and maintain a comprehensive process for resource allocation based on institutional criticality. Discerns key factors including safety risk impact on core operations compliance and regulatory considerations or financial impact. Enables strategic planning through recommendation of short and long range financial improvements develops processes policies and procedures that ensure long term strategic alignment and preservation of equipment asset controls. Supports the well-being of campus through ensuring that the physical environment infrastructure and equipment function safely reliably and efficiently. This position works under the supervision of the Director of Maintenance and Alterations.

Essential Functions

• Develops a comprehensive plan to track asset lifecycles that keep essential systems running reliably. Implements a communication methodology to inform management when infrastructure needs repairs or replacement.
• Performs detailed condition assessment and analysis for tangible equipment in the skilled trade shops/zones. Evaluates the age condition and use case for the equipment including day to day needs and special projects.
• Maintains strict confidentiality of project plan details including but not limited to budgets projections organizational changes and utilization of internal and external resources. Uses access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others.
• Plans for impact mitigation to operational disruptions. Proactively informs stakeholders of work plans recommends and coordinates solutions.
• Directs the development implementation and evaluation of work order planning and prioritization for repairs routine predictive and preventative maintenance. Develops and manages the 5-Year Capital Maintenance Plan to monitor the age and condition of key assets including HVAC plumbing electrical mechanical systems roofing lighting and major equipment. Assists supervisors in setting operational priorities goals and objectives related to planned maintenance. Identifies and develops maintenance plans for new equipment being installed. Properly identifies maintenance costs and replacement costs for all equipment for appropriate planning.
• Identifies necessary resources materials regulatory clearances and tools to execute maintenance tasks and leads the development of job requirements including staffing and time estimates. Oversees weekly scheduling and sequencing of multi-trade activities ensuring full utilization of planned resource hours presenting updates to Maintenance Managers and monitoring schedule compliance.
• Supervises directs and evaluates professional technical and vendor staff; coordinates work assignments and schedules with supervisors; assesses resource needs and provides recommendations.
• Oversees timely procurement of materials assists with inventory control and procurement initiatives and supports management of multiple campus stockrooms.
• Maintains and prioritizes work order backlogs based on resource availability and labor requirements; supports maintenance preparations to enhance work efficiency and operational productivity.
• Evaluates and provides recommendations for procurement of outside contractors when peak work volumes or technical demands exceed the capability of existing and/or available staff.
• Manages the data integrity of asset information and the maintenance of accurate records in computerized systems e.g. Enterprise Work Order System. Determines how information should be coded and structured in the maintenance database to support operations manage data needs and generate reports with the necessary information.
• Prioritizes and implements work orders associated with Service Level Agreements (SLAs) Preventative and Predictive Maintenance Plans and customer originated work requests. Participates in the initiation development revision and execution of management plans for specific work assignments jobs and projects including renovations when applicable.
• Develops and maintains cooperative working relationships with key stakeholders such as the Facilities and Campus Services as well as the university constituents.
• Serves as a University resource in areas relevant to work order planning preventative maintenance management project scheduling materials procurements site safety processes equipment assignments and project tracking.
• Collaborates when necessary with Facilities leadership and management to discuss the prioritization and deployment of the trades workforce.
• Works with procurement teams and other University teams and committees requiring Facilities Operations representation. Provides input and oversight of outside vendors and suppliers which may include contract administration.
• Works with Facilities Shops and Zones code and regulatory officials inspectors and Global Insurance Engineers to plan and oversee Facility Inspections. Evaluates develops and maintains methodologies and plans for continuous improvement quality assurance and standard guidelines. Ensures established safety procedures are followed by assigned staff.
• Prepares labor efficiency and preventative maintenance completion reports for review by senior management using computerized systems i.e. CMMS TMA MS Office.
• Coordinates and communicate upcoming shutdowns with customers and stakeholders. Schedule maintenance tasks that minimize disruption to building occupants.
• Attends meetings and conferences; serves on committees and in working groups as required. Prepares presents and communicates information as needed.

Other Functions

Performs other duties as assigned.

Minimum Qualifications (Knowledge Skills Abilities Education Experience Certifications Licensure)

• A high school diploma with nine (9) years ofwork experience in a skilled trade service business OR an Associates degree with seven (7) years ofwork experience in a skilled trade service business OR a Bachelors degree with five (5) years ofwork experience in a skilled trade service business.
• Demonstrated experience with regularly performing the most advanced tasks of the work unit.
• Significant experience with scheduling and planning preventative and planned maintenance work for trade worker assignments.
• Demonstrated knowledge and understanding of Planning Procurement Scheduling and/or Field Execution processes Preventive Maintenance Predictive Maintenance and/or Reliability Centered Maintenance programs.
• Working knowledge of Lockout/Tagout Confined Space Entry and Fall Protection procedures and familiarity with environmental and occupational hazards such as asbestos mold lead paint PCBs and silica dust and the protocols associated with them.
• Proficient in the use of computers including word processes spreadsheets databases email internet applications and computerized maintenance management and/or asset management systems.
• Experience sourcing and procuring materials and contract services.
• Must be able to work independently and exercise sound judgment to delegate effectively. Must be capable of working effectively under critical deadlines while handling tasks simultaneously in a busy environment.
• Excellent interpersonal skills including the ability to build relationships with a broad spectrum of internal and external customers which requires strong verbal and written communication skills.
• Demonstrated leadership skills with proven integrity and the ability to take prompt action in the case of unprofessional and unethical behavior.
• Must be willing and able to be on-call and remain at work or report to work during emergency closures inclement weather or significant events that effect campus operations.

Preferred Qualifications (Knowledge Skills Abilities Education Experience Certifications Licensure)

• Bachelors or Masters degree in Facilities Management Business Information Technology Architecture Engineering or related field.
• Current license in the Electrical HVAC or Plumbing trade.
• Ten (10) years of experience working in a complex environment such as a large University small city or similar enterprise environment or institution.
• Up-to-date knowledge of applicable laws regulations nationally recognized standards and guidelines as related to occupational safety and health fire safety building and ADA codes.
• Working knowledge of large scale campus mechanical systems and infrastructure.
• Knowledge of University policies and procedures as well as large scale facilities operations internal systems processes and standard operating procedures such as distribution protocols rotating shift schedules collective bargaining agreement provisions.
• Demonstrated ability to achieve operating efficiencies through technology such as TMA CMMS Building Emergency Contacts (BEC) notification systems eProcurement.
• Experience with the management and removal of regulated material such as asbestos mold lead and PCBs.
• Supervisory experience in a unionized environment.
  
  

Physical Demands/Working Conditions

• Tasks include balancing carrying pushing/pulling standing bending climbing driving reaching twisting and lifting. Some limited travel between campuses may be required.

Work Schedule

• Monday Friday First Shift.
• Must be willing to work nights weekends and irregular hours during campus emergencies start-up and commissioning periods.
  

Salary Information

Level 30

Exempt Salary Ranges

Special Instructions to Applicants

Along with the application please submit a resume and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.

The University of Massachusetts Amherst welcomes all qualified applicants andcomplies withall state and federal anti-discrimination laws.