Client Leader, Workplace

Chicago, IL - USA

Monthly Salary: $ 93000 - 145000

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

DLR Group is an integrated design firm with a promise to elevate the human experience through design. This fuels the work we do around the world and inspires our mission to improve the lives of our clients our communities and our planet. If this sparks your interest youre in the right place.

We have an opening for a Workplace Client Leader.This role can be based in the following cities:

Chicago
Minneapolis

About Workplace at DLR Group:

DLR Groups Workplace practice provides a suite of services to end users and developers throughout the US including core and shell architecture tenant improvement interior design workplace strategy engineering and building performance optimization. The distributive leadership of our Workplace studio enables us to mobilize comprehensive teams that can meet the requirements of virtually any workplace building project or program regardless of size or location.

Position Summary:

As a Client Leader you will play a key role in business development managing client relationships and leading contract negotiations. You will educate clients on our design process while collaborating with the project manager to ensure the financial success of each project. Throughout the project lifecycle you will maintain consistent client contact foster a collaborative and innovative work environment and ensure that both client and DLR Group goals are met.

What you will do:

Manage project execution ensuring alignment with budget schedule and scope while maintaining client expectations
Collaborate with the Project Manager on staffing responsibilities and performance feedback for project team members
Track project milestones and deliverables ensuring adherence to quality standards and preparing regular status reports
Facilitate and document meetings with staff and clients coordinating project personnel vendors and consultants
Participate in client contract negotiations manage change requests and approve project plan modifications
Support business development initiatives by contributing to RFP responses and participating in client interviews
Oversee project invoicing ensuring accuracy and alignment with work deliverables and manage account receivables

Required Qualifications:

Bachelors degree in Architecture Engineering or related construction field (Professional licensure preferred)
At least 10 years of professional experience in the AEC industry inclusive of at least 5 years in a client-facing role leading Workplace projects specializing in core and shell tenant improvement and Workplace interiors.
Strong understanding of business management principles including strategic planning resource allocation and leadership
Knowledge of customer service principles including needs assessment quality standards and customer satisfaction
Expertise in design techniques and tools for producing technical plans drawings and models
Familiarity with building methods materials and systems for construction and renovation projects
Strong critical thinking time management and communication skills both verbal and written
Ability to actively listen understand others perspectives and respond thoughtfully in conversations

*TO BE CONSIDERED PLEASE SUBMIT CURRENT PORTFOLIO/WORK SAMPLES IN PDF FORMAT*

Our comprehensive Benefits at DLR Group include medical dental vision disability wellness programs flex spending paid holidays and paid time off. We also offer a 401(k) plan employee stock ownership and bonus opportunities. Compensation considerations are based on location experience and skills. The suggested pay range for this position is:

Pay Range

$93000 - $145000 USD

DLR Group is an integrated design firm delivering architecture engineering interiors planning and building optimization for new builds renovations and adaptive reuse projects.

We are 100% employee-owned: every employee is literally invested in our clients success. At the core of our firm are interdisciplinary teams engaged in every step of project lifecycles. Our teams champion true collaboration open information sharing shared risk and reward value-based decision making and proficient use of technology to deliver exceptional design. We are pursuing the goals of the 2030 Challenge the ME2040 and the SE2050 and are an initial signatory of the China Accord and the AIA 2030 Commitment.

Through our values commitment creativity environmental stewardship fun integrity ownership sharing teamwork we elevate the human experience through design together.

DLR Group follows a four-day in-office work model with employees having the flexibility to work somewhere other than the office on Fridays.

We are proud to be an Equal Opportunity/Affirmative Action/M/F/Veteran/Disabled employer.