Employee Benefits Account Manager
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Job Location:
Scottsdale, AZ - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
About HUB
In a rapidly changing world HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds largest insurance brokers our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.
Why Choose HUB
Throughout our network of more than 600 HUB offices in North America we offer a competitive exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse challenging work environment with financial security and career satisfaction.
We are the perfect fit if you:
are seeking a progressive work environment at a rapidly growing organization
have a desire to help others protect their future
have an entrepreneurial spirit and are challenged by the opportunity to grow the business
are focused on learning and development to enhance your industry knowledge and expertise
are a self-starter willing to invest time and energy to learn the technical aspects of our business
believe in integrity and building success by developing relationships with others
Employee Benefits Account Manager:
HUBs Customer Service professionals provide critical support to our customers through account management claims management day-to-day client oversight and underwriting services that make us a leading sales and service organization in the insurance industry. Through a robust network of resources you will be amongst some of the industrys top talent to help guide and support our customers needs and provide them with innovative solutions.
This role requires an individual who is professional and who displays the drive determination and self-motivation to build a business. Specifically your mission will be to service and maintain exiting Employee Benefit accounts while uncovering opportunities for increasing business.
Responsibilities
Manages an Employee Benefits book of insurance business while acting with a high degree of independent discretion autonomy and decision-making
Provides professional courteous service to our EB clients carrier representatives underwriters business partners and HUB colleagues resulting in a rate of account retention that meets or exceeds expectations
Provides a high level of support to EB Producers in obtaining maintaining and expanding business
May also be responsible for account rounding and the development of new business as appropriate and in accordance with standard practices policies and procedures
Oversee the preparation and implementation of all transactions paperwork and internal processing for assigned accounts
Acquires understanding of clients insurance objectives and critically analyzes and compares insurance plans to determine suitability. Stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes independent of manager approval
Acts as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience-based judgment to resolve. May also negotiate with underwriters and carriers. Troubleshoots claims and billing issues
Responsible for overall retention of accounts in assigned book of business
Develop new business from existing accounts and assigned leads and contributes to meeting departmental production goals. Identifies and follows-up on cross-selling opportunities when appropriate
Manages organizes and conducts client meetings when necessary
Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems when necessary. Ensures the accuracy of data in those systems
Travels on company business as required. Prepare reports for management as required.
Supports mentors and trains Account Representatives as necessary
Attends industry related continuing education training and courses
Qualifications
High School diploma or equivalent; AA and/or college degree preferred
12 years of experience in employee benefits healthcare insurance or with a carrier preferred.
Life & Health Insurance License preferred; or willing to obtain within 90 days of employment.
Excellent written and oral communication skills with the ability to interact effectively with clients prospects and colleagues
Ability to interpret and understand insurance policy forms and coverage details
Ability to thrive in a collaborative team-oriented environment while also working effectively with a high degree of autonomy
Ability to take direction and follow instructions effectively while demonstrating initiative and attention to detail
Ability to work in a fast paced rapidly changing environment with flexibility adaptability efficiency and organization
Strong MS Office skills e.g. MS Word MS Excel and PowerPoint
Ability and willingness to utilize companys computer system and software
Above average mathematical skills.
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Required Experience:
Manager
Key Skills
- Vendor Management
- Fmla
- HIPAA
- Analysis Skills
- Benefits Administration
- HRIS
- Filing
- Payroll
- Employment & Labor Law
- ADP
- Human Resources
- Workday
About Company
HUB International is a leading North American insurance brokerage that provides employee benefits, business, and personal insurance products and services.
