Sales Development Representative

Join Udemy. Help define the future of learning.

Udemy is an AI-powered skills acceleration platform built to help people and teams grow. Its personalized practical and focused on real-world impact.

Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use whether theyre picking up something new or leveling up to stay ahead.

Over 80 million learners and 17000 businesses already learn with Udemy. If youre excited by change energized by learning and ready to have a real impact youll feel right at home.

Learn more about us on our company page.

This hybrid position requires three days per week (Tuesday Wednesday Thursday) in our Dublin office.

About you

Youre an active listener and a determined person who thrives in a collaborative environment like ours. You want to use your skills to help others progress whether thats internally with your team or seeing the impact your work can have on people around the world as you help us expand into new markets. Youre ready for a challenge and arent afraid to try new ideas.

About your skills

• Continuous Learning A strong desire to keep learning and growing especially in technical competencies and organizational knowledge

• Analytical Problem Solving The ability to break down moderately complex problems and find effective solutions using cross-functional communication and systems thinking

• Proactiveness and Initiative Taking ownership of projects prioritizing work independently and leading moderately complex projects to completion

• Team-Oriented Mindset Valuing collaboration mutual recognition of accomplishments and fostering a culture of humility and collective pride

• Adaptability in Technology Comfort in using various technologies while maintaining services and optimizing code and processes

About this role

The SDR role is a critical front-end sales position where you will handle all Udemy Business inbound inquiries. As an SDR you will conduct discovery conversations with potential customers and use your understanding of Udemy Business to identify how we could help businesses and their employees do whatever comes next.

What youll be doing

• Understand and convey the Udemy Business mission value proposition and product

• Become a brand ambassador by getting to know and love the Udemy Business product and story

• Maintain a high cadence of activities to develop inbound inquiries of Udemy Business through calls video meetings emails and social media

• Schedule product demonstrations with our Account Executives to further assess a prospects business and potential for partnership with Udemy Business

What youll have

• Fluency English German Spanish or Italian language

• Self-motivated with a team player mentality youre passionate about your work

• Ability to develop compelling customer stories that deliver results with a strong attention to detail and active listening

• Outstanding organisational and time-management skills ability to prioritise tasks and manage ambiguity

• Excellent communication interpersonal organizational and telephone skills

• The ability and desire to work in a fast-paced feedback-driven environment

We understand that not everyone will match each of the above qualifications. However we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align wed love to hear from you!

Life at Udemy

We aspire to be as vibrant and dynamic as the communities we serve as inquisitive as those who use our platform and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

• Were invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups ensuring were a Fair Pay Workplace and building a flexible work culture our belonging equity diversity and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do were better for it.

• Learning is what we do inside and out. Our Learning & Development team is second to none helping ensure your journey is one of continuous progression.

Why work here

Youll grow here.
Learning is part of the job. Youll get full access to Udemy courses a monthly UDay to invest in yourself and a budget to spend on whatever helps you improve. Many people are diving into AI lately but what you focus on is up to you.

AI is real here.
We use it in the way we learn and the way we work. Youll have the space and tools to experiment apply and get better at using AI in practical ways.

Youll own your work.
We trust people to lead make decisions and follow through. You dont need to wait for permission or layers of approval to have an impact.

Youll build with others.
We collaborate openly and shape ideas together. Everyone has a voice and good thinking is welcomed from any direction.

Youll see your impact.
What you build helps people grow their skills change their careers or find a path forward. Youve got the experience why not use it to help others gain theirs

Bring your curiosity. Well bring the platform and the support. Lets LEARNtogether.

Our Benefits Start with U

Our benefits start with you and were built to provide you and your family with the protection and care you need making it easy to access the right coverage when you need it most. Benefits vary by region and we encourage applicants to review our Australia Benefits India Benefits Ireland Benefits Mexico BenefitsTurkiye Benefits & US Benefitspages to get an understanding of some of the benefits we offer. For details on region-specific benefits please refer to the information provided during the hiring process.

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